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Waste Connections · 1 month ago

Customer Service Representative/Accounts Receivable

North Charleston, SC

Full-time

Onsite

Entry Level

1+ years exp

Waste Connections is seeking a skilled and customer-focused Accounts Receivable Clerk/Customer Service Representative at their Charleston, SC location. The role is vital for ensuring smooth billing processes and positive customer interactions, while also managing accounts receivable transactions and providing excellent customer service.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Assist in the processing of Vendor payments via checks, EFT, and wire transfer

Communicate with vendors to resolve problems and account reconciliation

Review and obtain proof of proper approvals on expenditures and authorization to process payments

Perform a variety of accounts receivable transactions, including verifying, classifying, computing, and recording A/R data

Generate reports detailing accounts receivables status

Perform all job responsibilities with professionalism, ethics, and confidentiality

Ability to work in a fast-paced environment and manage multiple priorities and demands

Ability to analyze and solve problems

Ability to gather data and prepare reports

Enter data into various systems accurately and efficiently

Answering customer calls and processing customer orders for new service, discontinuance, or changes in service

Accepting payments from customers, researching customer billing inquiries and updating customer account information

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues

Qualification

Accounts ReceivableCustomer ServiceMS Office ProficiencyBilingual English/SpanishNumeric ReasoningOrganizational SkillsVerbal CommunicationWritten CommunicationProblem Solving

Required

Excellent organizational skills

Good numeric reasoning and numerical ability required

1-2 years' combined experience in accounts payables and receivables

1-2 years of high-volume Customer Service experience

Excellent verbal and written communication skills

Ability to effectively communicate with internal and external customers

Excellent computer proficiency with MS Office – Word, Excel and Outlook

Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset

Preferred

Bilingual English/Spanish strongly preferred

Benefits

401(K) with company match; let us help you save for your future

Healthcare; Medical, Dental, Vision

Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund

Insurance: Life, Short Term/Long Term Disability