Landcare Australia · 1 month ago
Account Manager
Los Angeles, CA
Full-time
Onsite
Mid Level
$65K/yr - $90K/yrLandCare is expanding its team in the Los Angeles Region and is seeking an Account Manager. This high-impact role involves managing client relationships, developing new business opportunities, and ensuring customer satisfaction while promoting sustainable solutions.
Environmental ConsultingLandscapingNon ProfitSustainabilityWater
Responsibilities
Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
Provide excellent service and communication with a focus on problem-solving
Promote high standards for customer service, safety, and LandCare's culture
Provide organizational management, leadership and communication between the client and production team
Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships through authentic relationship building
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
Participate in programs that focus on building operational excellence
Engage in networking and growth opportunities through our Women's Initiative Network
Join Book Clubs and other learning initiatives that foster continuous professional growth
Access mentorship and training programs designed to advance your career in meaningful ways
Qualification
Required
Experience in client service and retention
Strong problem-solving skills
Ability to promote high standards for customer service and safety
Organizational management and leadership skills
Experience in creating client proposals, contracts, and estimates
Ability to coordinate between client expectations and production reality
Knowledge of sustainable solutions in landscaping
Experience in business development and relationship building
Ability to actively prospect for potential clients
Experience in organizing and leading networking events
Engagement with property owners in landscaping
Participation in professional development programs
Willingness to engage in networking and growth opportunities
Access to mentorship and training programs
Benefits
Team based profit sharing program
401K for all employees with 3.5% company match
Company-provided vehicle
Medical, dental, and vision coverage
Paid Time Off Policy + 9 corporate holidays
Formal training and development program
Company
Landcare Australia
Landcare Australia is an independent, national not-for-profit organisation focused on empowering all Australians to actively care for the land and water that sustain us.
Founded in 1989
11-50 employees
Funding
Current Stage
Early StageRecent News
2025-10-28
Food & Drink Business
2025-09-16
Company data provided by crunchbase