Semgrep · 1 month ago
Senior Technical Account Manager
New York Office
Full-time
Hybrid
Senior Level
$150K/yr - $165K/yr
5+ years expSemgrep is a company focused on making world-class software security accessible to everyone. The Senior Technical Account Manager will work closely with key customers to drive the adoption of the Semgrep platform, ensuring they realize its value through personalized growth plans and collaboration with internal teams.
Cyber SecurityNetwork SecuritySecuritySoftware
Responsibilities
Host monthly check-in’s with customers to understand their successes and challenges
Speak with technical stakeholders within our customer base and internally within Semgrep
Create personalized success plans for customers to ensure they grow the value of using our platform
Partner with Sales to host executive business reviews with practitioners and the executive buyers
Collaborate with Tech Support to resolve bug tickets, and with Product to submit and follow up on feature requests
Advocate on behalf of your customers for product roadmap items to evolve our product suite and features
De-escalate urgent issues that may introduce churn risk
Evolve our best practices to deliver exceptional service to our customers
Contribute to documentation to widen the available information for how to use our products
Qualification
Required
5v+ years of experience working in a customer facing role
A deep understanding of developer workflows and build systems, including CI / CD environments such as GitHub Actions, GitLab, Circle CI, Jenkins, and Buildkite and SCM environments such as Git, SVN, Perforce etc
Strategic thinker with deep customer empathy; ability to create and execute plans to grow accounts
Excellent written and verbal communication skills with the ability to influence with an executive presence
Familiarity with Web Application Security concepts including OWASP Top 10
A background or genuine interest in DevSecOps or AppSec
Engineering or technical degree from a four year college or university
Preferred
Prior experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product is preferred
Benefits
Comprehensive health plans
Generous vacation time
401k
Learning stipends
Company
Semgrep
Semgrep is an application security platform that scans code for bugs, security vulnerabilities, and enforce coding standards.
201-500 employees
H1B Sponsorship
Semgrep has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$193MKey Investors
Menlo VenturesLightspeed Venture PartnersFelicis
2025-02-05Series D· $100M
2023-04-18Series C· $53M
2021-07-07Series B· $27M
Leadership Team
Isaac Evans
Founder, CEO
Drew Dennison
Co-Founder, CTO
Recent News
felicis.com
2025-12-29
2025-12-02
2025-10-31
Company data provided by crunchbase