The Federal Savings Bank · 2 days ago
Senior Loan Processor - Consumer Direct
The Federal Savings Bank is actively searching for experienced mortgage loan processing professionals to support their Consumer Direct team. The Senior Loan Processor, also known as the Underwriting Analyst, is responsible for managing the entire loan application process from submission to closing while ensuring compliance with lender and regulatory guidelines.
BankingFinanceFinancial Services
Responsibilities
Act as the primary point of contact for borrowers, providing timely updates, collecting documentation, and delivering exceptional customer service
Identify and resolve discrepancies of missing information. Work with underwriters to clear conditions for loan approval
Cross collaborates with several departments to resolve conditions and ensure smooth loan progression
Maintain strict adherence to federal, state, and investor guidelines (TRID, RESPA, FHA/VA) while ensuring accuracy. Review and validate loan files, submit to underwriting, and clear conditions in coordination with internal teams
Manage a large pipeline of mortgage loans (conventional, FHA, VA) from origination through closing in a fast-paced, metric-driven environment
Utilize Encompass as the primary loan origination system to process, track, and document all loan activities efficiently and accurately
Qualification
Required
3+ years of experience in Consumer Direct processing
Credit experience of FHA, VA and Agency guidelines required
Excellent customer service skills
Advanced experience working with LOS software (Encompass) and automated underwriting systems (DU/LPA)
Ability to manage a large pipeline
Maintain accuracy in a fast-paced environment
Benefits
PTO that increases with length of employment
7 paid holidays
Company culture that fosters work/life balance
Medical, Dental, and Vision insurance plans
HSA and FSA plan options
Company-paid life insurance
401k with partial match
In-house virtual training opportunities to broaden your industry knowledge
Employee recognition on a national scale
Company
The Federal Savings Bank
The Federal Savings Bank focuses on teaching its customers about the mortgage process and giving them the opportunity to own a home.
Funding
Current Stage
Late StageTotal Funding
$31M2021-02-04Undisclosed· $30M
2014-04-08Undisclosed· $1M
Leadership Team
Recent News
2025-10-24
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2025-07-09
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