Los Angeles Film School · 1 month ago
Financial Aid Counselor
Los Angeles, CA
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $23/hrLos Angeles Film School is seeking a Financial Aid Counselor to assist students in navigating the financial aid process. The role involves counseling students on financial aid options, ensuring compliance with regulations, and collaborating with various departments to support students' financial needs.
EducationMusic
Responsibilities
Guide students and parents throughout the financial aid process in pursuit of first and subsequent degrees
Exercise independent professional judgement with minimal supervision to counsel students on optimal financial package based on individual circumstances
Represent the financial aid department at monthly Open House events and convey advice on how to secure tuition and living expenses to students and parents
Work closely with the Management to research, analyze, implement, and update the Financial Aid Strategies for students based on specific socioeconomic background
Serve as a financial aid content expert for the school, working with all departments to ensure accurate understanding of issues, handling of questions and review of documents
Ensure compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid
Contact students to secure documents necessary to complete files and verification prior to the student’s start date
Coordinate efforts with students and lenders in relation to private loans
Counsel students and parents on PLUS applications, including denial options
Enter all correspondence and communication with students into systems
Ensure students do not exceed the cost of education limits
Comply with federal regulations as outlined in the Department of Education handbook
Offsite training is necessary to stay current on all Financial Aid Issues
Maintain touch point process with each student for regular contact prior to start
Once hired you must pass provided with FA essentials training with 75% or better
Applicants must not currently be or have been in default on student loans
Able to communicate student academic progress as it pertains to financial aid
Assist in calculating the revised billing for students’ new enrollment
Explain the financial aid and tuition charges as outlined in the students’ financial plans
Coordinate with the Admissions Specialist in ensuring all students’ questions are answered and ensure they are prepared for their new enrollment
Coordinate with the Financial Aid Processor to ensure all financial aid is appropriately packaged
Coordinate with other departments to ensure the billing is correct
Meet monthly completion metrics as outlined by management
Adhere to policies and procedures of The Los Angeles Film School
Maintain strict confidentiality of company and personnel information
Adhere to company attendance standards
Perform other duties as assigned
Qualification
Required
Guide students and parents throughout the financial aid process in pursuit of first and subsequent degrees
Exercise independent professional judgement with minimal supervision to counsel students on optimal financial package based on individual circumstances
Represent the financial aid department at monthly Open House events and convey advice on how to secure tuition and living expenses to students and parents
Work closely with the Management to research, analyze, implement, and update the Financial Aid Strategies for students based on specific socioeconomic background
Serve as a financial aid content expert for the school, working with all departments to ensure accurate understanding of issues, handling of questions and review of documents
Ensure compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid
Contact students to secure documents necessary to complete files and verification prior to the student's start date
Coordinate efforts with students and lenders in relation to private loans
Counsel students and parents on PLUS applications, including denial options
Enter all correspondence and communication with students into systems
Ensure students do not exceed the cost of education limits
Comply with federal regulations as outlined in the Department of Education handbook
Offsite training is necessary to stay current on all Financial Aid Issues
Maintain touch point process with each student for regular contact prior to start
Once hired you must pass provided with FA essentials training with 75% or better
Applicants must not currently be or have been in default on student loans
Able to communicate student academic progress as it pertains to financial aid
Assist in calculating the revised billing for students' new enrollment
Explain the financial aid and tuition charges as outlined in the students' financial plans
Coordinate with the Admissions Specialist in ensuring all students' questions are answered and ensure they are prepared for their new enrollment
Coordinate with the Financial Aid Processor to ensure all financial aid is appropriately packaged
Coordinate with other departments to ensure the billing is correct
Meet monthly completion metrics as outlined by management
Adhere to policies and procedures of The Los Angeles Film School
Maintain strict confidentiality of company and personnel information
Adhere to company attendance standards
Self-motivated and able to balance multiple tasks simultaneously among changing priorities and deadlines
Excellent verbal and written communications skills
Ability to effectively and positively communicate with a customer-service oriented attitude
Professional, upbeat, social and dependable
Creative problem solver who works well in a team environment
Ability to relate, understand, and engage with students
Strong attention to detail and organizational skills
Understand and accurately apply customer service techniques
Outstanding customer service skills
Confident presenting general information to students both live and using video software
Comfortable in a fast-paced environment interacting with a diverse group of staff & students
Knowledge of Microsoft Word, Excel, and PowerPoint (or Mac equivalent)
Must be comfortable with navigating standard e-mail systems, internal computer storage
Ability to learn new programs as required
Hybrid work schedule two days in office the rest from home. (Subject to change as required by management)
Need High Speed Internet connection when working from home
Ability to assist complex student situations and diverse groups
Ability to professionally handle crisis situations with an upset student
Preferred
Bachelor's Degree from an accredited college or university preferred but not required
Experience in higher education preferred but not required
Company
Los Angeles Film School
The Los Angeles Film School is an accredited higher education institution located in the heart of Hollywood.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Isaac Williams
Music Production Industry Relations & Partnerships
Recent News
2026-01-15
2025-12-12
2025-12-02
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