Unanet ยท 1 month ago
Director, Cloud Operations
United States
Full-time
Remote
Director/Executive
$168K/yr - $205K/yr
10+ years expUnanet is focused on ensuring the stability, reliability, security, and operational efficiency of cloud-based solutions within the Architecture, Engineering & Construction (AEC) customer vertical. The Director of Cloud Operations will manage teams and processes to support the operation, maintenance, and optimization of SaaS products, while prioritizing application security and delivering superior customer experiences.
ConsultingCRMEnterprise Resource Planning (ERP)Information TechnologyProject ManagementSoftware
Responsibilities
Lead daily operations for all AEC product lines in cloud environments, ensuring high availability, performance, scalability, and security
Implement and manage Site Reliability Engineering (SRE) practices, monitoring, incident response, and root cause analysis to minimize downtime and resolve production issues promptly
Develop and enforce operational standards, policies, and best practices for change management, release management, configuration management, and capacity planning
Ensure all cloud operations and applications adhere to industry regulations, security protocols, and compliance requirements; lead initiatives to reinforce application security, including regular vulnerability assessments and security audits
Coordinate and manage relationships with custom supporting teams, ensuring seamless integration of their services and alignment with overall cloud operations and security priorities
Monitor and optimize cloud resource utilization to control costs while maintaining required service levels
Collaborate with cloud service providers, internal engineering teams, product management, and customer support teams to align operational and security priorities with business goals
Drive initiatives for automation, process efficiency, and proactive problem prevention across cloud operations and application security practices
Build, mentor, and lead a high-performing Cloud Operations team, fostering a culture of accountability, innovation, continuous learning, and security awareness
Define, track, and report on critical operational and security metrics (e.g., SLAs, uptime, incident response time, security incidents) to executive leadership and stakeholders
Qualification
Required
10+ years' experience in cloud operations, infrastructure management, or service delivery for SaaS products, with at least 4 years in a people leadership role
Proven expertise in cloud platforms (e.g., AWS, Azure) and SaaS operational models
Demonstrated experience with SRE practices, automation, monitoring, incident management, and application security
Strong understanding of security, compliance, and privacy requirements
Excellent leadership, communication, and stakeholder management skills
Track record of driving operational efficiency, cost management, service reliability, and application security at scale
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Benefits
Employee equity
Discretionary bonus compensation
Participate in Unanet's employee benefits plans and programs
Company
Unanet
Unanet is a software company that provides ERP and CRM solutions for architecture, government contractors, and engineering firms.
201-500 employees
H1B Sponsorship
Unanet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
OnexJMI Equity
2022-12-09Private Equity
2019-06-11Private Equity
Leadership Team
Craig Halliday
Chief Executive Officer
Alexandra Gobbi
CMO
Recent News
2026-01-06
2025-12-16
Company data provided by crunchbase