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Union Tank Car Company - UTLX · 2 days ago

Senior Manager, Portfolio Shop Operations

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

$144K/yr - $176K/yr

10+ years exp

Union Tank Car Company is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway. The Senior Manager, Portfolio Shop Operations oversees railcar repair and maintenance for a fleet of 120,000 railcars, ensuring accurate repair charges and managing vendor relationships to enhance operational efficiency.

ManufacturingPublic TransportationTransportation

Responsibilities

Lead, develop, and coach a high-performing team, fostering a culture of engagement and continuous improvement

Drive cost reduction and financial performance through strategic analysis and recommendations

Manage contractual relationships with key repair shop vendors ensuring compliance and value optimization

Implement and enforce robust controls to ensure timely approval and accuracy of repair charges

Support the design and deployment of next-generation technology

Monitor trends, conduct analyses, and provide strategic recommendations to senior leadership

Optimize repair cycle times and the performance of the shop network

Lead repair vs. scrap determinations based on established criteria

Own audit process and approval of third-party shop network

Collaborate with Sales to resolve customer claims promptly and effectively

Conduct periodic network audits to identify billing inconsistencies and coordinate resolutions

Continually seeks to identify and drive productivity initiatives and to improve the customer, supplier and/or employee experience

Analyze and report on actual vs. budgeted results

Qualification

Analytical abilitiesAAR billing practicesLeadership skillsNegotiation skillsMicrosoft OfficeMultitaskingEquipment leasing experienceCommunication skillsTime managementProblem-solving abilitiesDetail-oriented