Simtra BioPharma Solutions · 1 month ago
Senior Desktop Engineer (Executive Support)
Parsippany, New Jersey, United States
Full-time
Onsite
Senior Level, Lead/Staff
$104K/yr - $130K/yr
8+ years expSimtra BioPharma Solutions is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies. The Senior Desktop Engineer and Executive Support serves as the primary Endpoint Manager, responsible for managing all endpoint devices, ensuring security, compliance, and optimal performance while providing high-level IT support to executive leadership and corporate employees.
BiopharmaManufacturingMedicalPharmaceutical
Responsibilities
Serve as the primary Endpoint Engineer, managing endpoints with Intune and SCCM
Develop, design and support our desktop image, autopilot deployment scripts, and group policies to fully control, secure, and manage our desktop and workstation environments
Oversee application deployment for Win32, MSI, and line-of-business apps
Monitor device health, troubleshoot, and resolve issues proactively
Manage Windows OS, including registry settings, updates, and servicing models
Create and manage GPOs for user and device configurations
Administer endpoints in Active Directory and Azure AD
Troubleshoot advanced OS issues, including performance and compatibility
Manage endpoint security tools (Defender, BitLocker, AppLocker)
Ensure compliance with frameworks like NIST and ISO 27001
Configure Conditional Access policies integrated with Intune and Azure AD
Provide white-glove IT support to executive leadership
Quickly resolve critical issues and act as a trusted advisor for VIP users
Resolve technical issues for on-site and remote corporate employees
Troubleshoot hardware and software problems efficiently
Use PowerShell to automate endpoint tasks, app packaging, and deployments
Develop scripts to improve efficiency and resolve recurring issues
Manage AV systems, including Teams Rooms, for events and meetings
Test and monitor AV readiness and support high-profile events
Ensure seamless integration of M365 tools like Teams and OneDrive
Serve as the primary interface to Microsoft for Windows and desktop-related issues
Provide Level 3/4 support, collaborating with IT teams and vendors
Identify recurring problems and implement long-term solutions
Maintain local network infrastructure and perform server administration to ensure the reliability, security, and optimal performance of critical IT systems
Build and maintain strong relationships with corporate users, including executive leadership
Lead endpoint refreshes, rollouts, and migrations
Work with teams to implement new endpoint policies and technologies
Qualification
Required
8+ years of experience in IT support roles, with at least 3+ years focused on endpoint management using Intune and SCCM
Extensive expertise in Microsoft Intune: Enrollment, compliance policies, Autopilot, and Conditional Access
Extensive expertise in SCCM: Imaging, application packaging, and software/patch deployment
Extensive expertise in Windows OS: Registry, updates, GPOs, Active Directory, and troubleshooting
Extensive expertise in endpoint security tools: Windows Defender, BitLocker, AppLocker
Strong PowerShell scripting skills for automation and efficiency
Strong knowledge of networking, including DNS, DHCP, and VPN for endpoint connectivity
Experience with ServiceNow or similar ITSM tools, and remote support technologies
Exceptional problem-solving skills and ability to handle high-pressure situations
Excellent communication and interpersonal skills, with experience supporting executives
Highly organized and detail-oriented, with the ability to manage multiple priorities effectively
Preferred
Bachelor's degree in information technology, Computer Science, or a related field
Certifications: Microsoft Certified (Endpoint, M365, Azure, and/or Teams), ITIL Foundation; CompTIA A+, Network+, Security+
Benefits
Medical & Dental Coverage
Flexible Spending Accounts
Life and AD&D Insurance
Supplemental Life Insurance
Spouse Life Insurance
Child Life Insurance
Short and Long-Term Disability Insurance
401(k) Retirement Savings Plan with Company Match
Time Off Program
Paid Holidays
Paid Time Off
Paid Parental Leave and more
Adoption Reimbursement Program
Education Assistance Program
Employee Assistance Program
Community and Volunteer Service Program
Voluntary Insurance Benefits
Vision Coverage
Accident
Critical Illness
Hospital Indemnity Insurance
Identity Theft Protection
Legal and more
Onsite Campus Amenities
Workout Facility
Cafeteria
Credit Union
Company
Simtra BioPharma Solutions
Simtra BioPharma Solutions is a pharmaceutical company that manufactures injectables and clinical supplies.
1001-5000 employees
H1B Sponsorship
Simtra BioPharma Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
Funding
Current Stage
Late StageTotal Funding
$0.5M2024-12-19Grant· $0.5M
Leadership Team
M
Mike Schaefers
Chief Commercial Officer (CCO) & Head of Business Development
Recent News
Inside INdiana Business
2025-09-23
Genetic Engineering News
2025-06-20
Company data provided by crunchbase