Business Analyst – Social Services Analytics jobs in United States
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PRIORITY CARES HOME SERVICES · 1 month ago

Business Analyst – Social Services Analytics

Priority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities. The Business Analyst will support critical program initiatives by gathering business requirements, analyzing workflows, creating data models, and developing business intelligence solutions.

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Responsibilities

Gather, analyze, and document complex business requirements and translate them into functional and non-functional specifications
Conduct in-depth analysis of business processes, workflows, and data to identify gaps, opportunities, and system enhancements
Create, update, and troubleshoot Cognos Framework Manager and Transformer models to support reporting and analytics needs
Develop and modify Cognos reports, ensuring accuracy, usability, and alignment with business objectives
Perform advanced SQL analysis, including complex queries, multi-table joins, and conditional formatting
Test and validate reports, dashboards, and analytics deliverables; lead troubleshooting efforts
Document findings, technical details, and recommendations for both technical and non-technical stakeholders
Present analytical insights and complex data issues to business partners, leadership, and project stakeholders
Collaborate with teams across social services or related fields to align technical solutions with business needs

Qualification

CognosSQLData modelingBusiness requirements gatheringReport developmentProcess analysisSocial services knowledgeCommunication skillsPresentation skills

Required

7+ years experience in business requirements gathering, analysis, and logical solution design
7+ years experience creating and modifying Cognos Framework Manager & Transformer models, including troubleshooting
7+ years experience developing and modifying Cognos reports
7+ years experience with SQL for reporting and analysis, including complex queries and multi-table joins
7+ years experience testing analytics/reporting solutions and documenting complex data issues
7+ years experience working within social services or related fields
Bachelor's Degree required
Cognos: Framework Manager, Transformer, Report Studio
SQL: complex joins, analytical functions, formatting
Data modeling and analytics
Report and dashboard development
Requirement gathering and process analysis
Strong communication and presentation skills

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Tuition assistance

Company

PRIORITY CARES HOME SERVICES

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Priority Cares Home Services provides ongoing support and information services.

Funding

Current Stage
Early Stage
Company data provided by crunchbase