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CareerWise · 1 month ago

Senior Director of People Operations

DENVER, CO, US

Full-time

Hybrid

Director/Executive

$93K/yr - $138K/yr

CareerWise is a nationally-recognized nonprofit organization that creates life-changing opportunities for the youngest generation of America’s workforce. The Senior Director of People Operations will lead the execution of comprehensive HR strategies, ensuring seamless operations across all markets and supervising the Director of Human Resources, focusing on talent acquisition, performance management, and employee experience.

EducationNon ProfitTraining

Responsibilities

Serve as a key thought partner to the Chief of Staff, proactively analyzing internal data and industry best practices to identify strategic opportunities and develop compelling, data-informed recommendations for organizational design, talent strategy, and operational excellence

Execute and operationalize the HR strategies, including talent acquisition, performance management, upskilling, and culture initiatives

Drive the operationalization of strategic priorities, translating high-level goals into concrete, measurable projects, timelines, and resource plans

Serve as a key leader within People Operations, ensuring all practices uphold the highest level of integrity and align with the organization's mission and goals

Appraise and align HR policies, procedures, and systems across locations (Denver, CO, and New York City, NY), guiding staff through change management processes

Collaborate with the Executive Leadership Team (ELT) on strategic staffing plans, providing input on optimal hiring approaches and compensation strategy

Support the Director of Human Resources, ensuring effective day-to-day HR function across employee relations, compliance, and core HR services

Provide high-level guidance and support on complex employee relations issues and workplace investigations, ensuring all actions are unbiased, legally sound, and consistent with company policy

Oversee the management and optimization of all People Operations technology, including HRIS, Payroll, ATS, and employee engagement platforms

Ensure all HR policies, procedures, and standards adhere to federal, state (Colorado and New York), and local employment laws, with a strong emphasis on multi-state and remote work compliance

Lead the development and execution of strategies to effectively onboard, engage, and support a multi-state remote workforce

Lead efforts to cultivate a vibrant, inclusive workplace culture that promotes wellness, engagement, and success

Oversee the strategic design and delivery of employee development and upskilling programs to ensure staff growth and high performance

Drive continuous improvement in the performance management system, ensuring consistency and effectiveness across all departments

Develop and present key metrics and performance insights to the Chief of Staff and ELT, monitoring the progress of strategic people initiatives and recommending necessary course corrections

Foster strong relationships with internal and external stakeholders to advance organizational priorities and effectively communicate change

Qualification

HR strategy executionPeople Operations managementDiversityEquityInclusionTalent acquisitionPerformance managementHR technology optimizationChange managementAnalytical skillsCritical thinkingRelationship buildingOrganizational skills

Required

Executive-level HR and operations management experience

Deep commitment to Diversity, Equity, and Inclusion (DEI)

Ability to inspire, guide, and develop a high-performing HR team

Proven ability to serve as an objective, strategic thought partner to executive leadership

Deep knowledge of HR best practices and demonstrated experience leading a hybrid/distributed workforce

Experience with cross-functional projects and change management initiatives

Exceptional critical thinking and analytical skills to break down complex problems and drive solutions

Proven ability to build trusting relationships with senior leaders and staff at all levels

Highly organized, with the ability to prioritize and execute multiple high-stakes priorities on tight deadlines

Comfort with change and ambiguity, thriving in a fast-paced, rapidly changing environment

Self-motivated with a proven record of establishing and scaling systems and processes where none currently exist

Ability to appraise and align HR policies, procedures, and systems across locations

Experience overseeing the management and optimization of People Operations technology, including HRIS, Payroll, ATS, and employee engagement platforms

Strong emphasis on multi-state and remote work compliance

Experience developing and presenting key metrics and performance insights

Ability to foster strong relationships with internal and external stakeholders

Benefits

Group medical, dental, and vision plans

Short-term disability

A 100% vested 401k plan with a 3% employer contribution

Flexible time off

Company

CareerWise

CareerWise helps communities develop modern youth apprenticeship systems to establish diverse talent pipelines for industries and multiply post-secondary paths for students.

Founded in 2016