ARKANCE USA ยท 4 months ago
Technical Consultant - Infrastructure/Government
United States
Full-time
Remote
Mid Level
$90K/yr - $110K/yrARKANCE US is a leading provider of AECO technology solutions, looking for a Technical Consultant to serve as a trusted technology advisor. The role involves delivering training programs, conducting product demonstrations, and providing implementation services to enhance project delivery processes in the AECO industry.
ComputerSoftware
Responsibilities
Deliver comprehensive training programs, consulting services, and implementation support for Autodesk products and other ARKANCE US solutions
Provide ongoing technical support to customers, ensuring successful adoption and utilization of technology solutions
Conduct customized technical demonstrations tailored to specific customer needs and requirements
Mentor and guide customers through complex technical challenges and workflow optimization
Partner with Sales team members to develop and present compelling product demonstrations that drive revenue growth
Conduct competitive analysis comparing Autodesk products against competing solutions throughout the sales cycle
Support trade show activities and industry events through technical presentations and product demonstrations
Follow up with technical leads to provide additional information and answer complex technical questions
Contribute to meeting ARKANCE US and Autodesk revenue objectives through effective pre-sales technical support
Complete accurate weekly digital timesheet entries for project tracking and billing purposes
Participate in continuous learning initiatives to maintain cutting-edge expertise with evolving technologies
Contribute to internal process improvements and knowledge sharing initiatives
Qualification
Required
Maintain expert-level proficiency with the Autodesk family of products and other software solutions represented by ARKANCE US
Possess comprehensive understanding of how these technologies are applied within AEC&O industry workflows
Demonstrate strong knowledge of industry design and delivery processes, BIM collaboration technology, and emerging technology trends
Maintain current understanding of Architecture, Engineering, and Construction environments and practices
Develop and maintain fundamental understanding of business operations within AEC&O industries
Understand how organizations deliver value to their customers through technology-enabled processes
Stay current with industry trends and best practices that impact customer success
Demonstrate exceptional written, verbal, and presentation communication skills
Exhibit superior organizational and time management abilities with proven capacity to manage multiple concurrent projects
Display proactive attitude and strong self-motivation in achieving objectives
Show flexibility and willingness to take on additional duties as needed to support customer, Autodesk, and ARKANCE US requirements
Continuously pursue self-improvement in teaching, mentoring, and consulting capabilities
Maintain high personal and professional standards with strong attention to quality
Thrive in collaborative team environments while contributing to overall success
Demonstrate unwavering business ethics and commitment to maintaining ARKANCE US's respected industry reputation
Show willingness and availability for regional and national travel as required
Establish and maintain high levels of customer confidence and trust
Demonstrate genuine desire to contribute meaningfully to the design industry
Exhibit 'make-it-happen' attitude with commitment to customer success
Show flexibility in adapting to diverse customer needs and project requirements
Company
ARKANCE USA
ARKANCE is the partner for business and digital transformation for the architecture, engineering, and construction (AEC) industry.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageRecent News
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