Flock Safety · 2 days ago
Senior Software Engineer, Agentic Assistant
United States
Full-time
Remote
Senior Level
$170K/yr - $185K/yrFlock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. The Senior Software Engineer will build Night Shift, a conversational AI assistant, by designing interfaces, managing LLM interactions, and developing integration pipelines.
ManufacturingPublic SafetySecuritySensor
Responsibilities
Design and implement the conversational interface for Night Shift
Build the orchestration backend that manages LLM interactions and tool calling
Develop integration pipelines connecting AI to Flock's existing data platform and APIs
Shape chat experiences with complex context management
Collaborate closely with ML engineers on prompt engineering and agentic workflows
Maintain a strong point of view on user experience
Familiarize yourself with Flock's mission, investigative workflows, and how customers use the platform
Pair with engineers across Cloud Software and ML teams to understand existing APIs, data models, and system architecture
Build relationships with key stakeholders to understand their capabilities and constraints
Complete a first-day push to production
Pick up initial sprint tickets: bug fixes, small UX improvements, or API integrations
Participate in customer feedback sessions to understand investigator workflows and pain points
Deliver core conversational UI components and establish patterns for chat interfaces
Implement backend orchestration for LLM interactions and tool calling
Stand up observability for the AI system (logging, tracing, basic metrics)
Work with ML team to integrate agentic workflows and refine prompt strategies
Own end-to-end features that connect UI, backend orchestration, and data integrations
Collaborate with Product to rapidly iterate based on early user testing
Propose technical improvements to chat quality, performance, or reliability
Lead development of a core Night Shift capability that demonstrably improves investigator efficiency
Represent the team in cross-functional initiatives, balancing zero-to-one experimentation with engineering best practices
Establish patterns for testing and quality in an evolving AI product
Influence product roadmap through technical insights and customer feedback
Mentor team members on LLM integration patterns or full-stack best practices
Own a domain area (e.g., conversation management, data grounding, streaming architecture)
Qualification
Required
Love for coding and continuous learning, especially in the rapidly evolving LLM space
Resourceful problem-solver mindset: excel in ambiguous situations and take initiative to define product direction
Strong TypeScript / Node / Express skills for web services and API design (REST, SSE, WebSockets for streaming)
Modern web framework expertise (React / TypeScript preferred), particularly for conversational UI and chat interfaces
Hands-on LLM experience: OpenAI/Anthropic/Gemini APIs, prompt engineering, streaming responses, and conversation context management
Familiarity with agentic patterns: function calling, tool use (MCP), and orchestrating multi-step workflows
API integration skills: consume existing APIs or design new ones to ground AI in investigative data
Database confidence: PostgreSQL and sophisticated SQL for data retrieval
Cloud infrastructure basics: Docker, Kubernetes (Helm), AWS services (S3, SQS, API Gateway)
Product-minded: translate user feedback into technical requirements and make pragmatic tradeoffs
Preferred
Bonus points for: LLM evaluation tools (LangSmith, Langfuse), vector search/RAG, microservices architecture, or Terraform
Benefits
Flexible PTO : We seriously mean it, plus 11 company holidays.
Fully-paid health benefits plan for employees : including Medical, Dental, and Vision and an HSA match.
Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Company
Flock Safety
Flock Safety provides end-to-end surveillance solutions to support law enforcement and communities.
Founded in 2017
1001-5000 employees
H1B Sponsorship
Flock Safety has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$655.58MKey Investors
Andreessen HorowitzTiger Global ManagementMeritech Capital Partners
2025-03-13Series F· $275M
2022-02-15Series E· $150M
2021-07-13Series D· $150M
Leadership Team
Garrett Langley
Founder & CEO
Mandy Schuler
Vice President Supply Chain
Recent News
Hypepotamus
2025-12-24
Company data provided by crunchbase