YMCA of Memphis & the Mid-South · 2 months ago
Chief Strategy Officer
Cordova,TN,US
Full-time
Onsite
Lead/Staff, Director/Executive
$185K/yr - $250K/yr
5+ years expYMCA of Memphis & the Mid-South is seeking a Chief Strategy Officer (CSO) to provide strategic leadership for organizational planning, alignment, marketing, communications, and enterprise-wide innovation. The CSO will be responsible for developing and monitoring the YMCA’s multi-year strategic plan, ensuring alignment with the association’s mission and long-term goals.
CommunitiesHealth CareHospitalNon Profit
Responsibilities
Lead the development, execution, and continuous refinement of the YMCA’s strategic plan
Ensure organizational alignment across all business units, departments, and leadership teams
Partner with the CEO to translate strategy into operational execution, measurable outcomes, and clear priorities
Lead cross-functional initiatives to improve coordination, effectiveness, and mission impact across the association
Develop and Monitor organizational performance through dashboards, milestones, and KPI frameworks
Develop, implement, and monitor KPIs that align with organizational priorities and business unit goals
Ensure operational metrics are established, accurate, and actionable across the organization
Provide strategic insights to guide decision-making, resource deployment, growth priorities, and program sustainability
Ensure transparency and accountability across the organization through consistent reporting
Provide executive leadership for Marketing & Communications to ensure unified, mission-driven messaging
Develop and implement a coordinated association-wide marketing strategy that strengthens brand identity and community visibility
Ensure brand alignment, visual consistency, and effective messaging across all departments
Drive internal and external communication strategies that enhance engagement and public relations
Create and maintain brand standards that reflect excellence and mission alignment
Support leadership in embedding behaviors and cultural expectations that strengthen performance and community trust
Lead culture-based initiatives that reinforce high expectations for service, communication, and organizational representation
Serve as the lead project manager for association-wide initiatives and program-specific development
Ensure innovation, sustainability, and long-term planning are integrated into program design and operations
Coordinate development processes that support expansion, improvement, and scaling of high-impact programs
Support new opportunities, partnerships, and strategic initiatives that advance organizational growth
Lead communication strategies that support internal alignment, staff engagement, and executive messaging
Prepare materials, presentations, and communications for the CEO and executive team
Ensure clear, timely, and mission-aligned communication across the association
Represent the YMCA in community partnerships, workforce initiatives, and professional associations
Develop cross-functional collaboration with HR, Finance, Marketing, and Operations to align priorities
Create and implement policies and procedures that drive consistency, accountability, and excellence
Engage in continuous professional development to stay informed of emerging trends and best practices
Perform all other duties as assigned by the President & CEO
Qualification
Required
Bachelor's degree in Business, Public Administration, Nonprofit Management, Strategy, Communications, or related
Preferred
5-10+ years of progressive leadership experience in strategy, operations, marketing, communications, or organizational development
Proven experience developing and implementing strategic plans and KPI frameworks
Demonstrated success leading cross-functional teams, managing complex projects, and driving organizational alignment
Strong experience in marketing, brand management, and communication strategy
Exceptional analytical, organizational, interpersonal, and communication skills
Ability to influence, motivate, and collaborate with diverse teams
Commitment to the mission and values of the YMCA
Benefits
Relocation Assistance Included
Company
YMCA of Memphis & the Mid-South
YMCA of Memphis & the Mid-South is a non-profit organization that promotes youth development through community-based programs and services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
ComcastUnitedHealthcare
2025-10-29Grant· $0.03M
2022-08-10Grant· $0.12M
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