1stMILE · 2 months ago
Sales Operations Specialist - Goodyear
Goodyear, Arizona, United States
Full-time
Onsite
Mid Level
$95K/yr - $121K/yr
3+ years exp1stMILE is a pioneering FinTech company located in Goodyear, transforming the automotive industry with innovative financial software solutions. The Sales Operations Specialist will optimize sales processes, manage CRM tasks, and provide insights to drive revenue growth within the organization.
ConsumerCustomer ServiceProfessional Services
No H1B
Responsibilities
Maintain data integrity and hygiene within the CRM, including regular audits and cleanup
Configure CRM dashboards, workflows, and automation to support sales processes
Train sales team members on CRM best practices and proper usage
Troubleshoot technical issues for sales and coordinate with CRM vendor support when needed
Design, build, and maintain dashboards and reports to track key sales metrics and KPIs
Provide regular sales performance reports to leadership (daily, weekly, monthly, quarterly)
Analyze sales trends, pipeline health, conversion rates, and win/loss patterns
Generate forecasts and predictive analytics to support strategic planning
Create ad-hoc reports and analyses as requested by sales leadership
Present findings and recommendations to stakeholders in clear, actionable formats
Design and implement territory alignments based on geography, industry, account size, or other criteria
Conduct territory analysis to ensure balanced coverage and optimal resource allocation
Model territory changes and assess impact before implementation
Maintain territory assignment documentation and communicate changes to the team
Document and standardize sales processes and methodologies
Identify bottlenecks and inefficiencies in the sales cycle
Recommend and implement process improvements to increase productivity
Develop and maintain sales playbooks, templates, and enablement materials
Support the implementation of new sales tools and technologies
Partner with Marketing to track lead generation, conversion, and ROI
Collaborate with Finance on revenue recognition, forecasting, and budgeting
Work with Product teams to communicate customer feedback and feature requests
Coordinate with Customer Success on account expansion and retention metrics
Qualification
Required
3-5 years of experience in sales operations, sales analytics, or related role
3-5 years of Microsoft Dynamics experience
Track record of building reports, dashboards, and providing actionable insights
Advanced proficiency in CRM platforms (Dynamics 365 required)
Expert-level Excel/Google Sheets skills (pivot tables, VLOOKUP, formulas, data modeling)
Strong analytical mindset with ability to translate data into business insights
Excellent attention to detail and commitment to data accuracy
Ability to identify trends, patterns, and anomalies in complex datasets
Critical thinking skills to solve problems and optimize processes
Clear and concise written and verbal communication abilities
Ability to present complex information to non-technical audiences
Strong collaboration skills and ability to work cross-functionally
Customer service orientation when supporting sales team members
Self-starter who can work independently with minimal supervision
Highly organized with strong project management capabilities
Ability to manage multiple priorities and meet deadlines
Adaptable and comfortable with change in a fast-paced environment
Preferred
Bachelor's degree in Business, Statistics, Data Analytics, or related field
Experience in a B2B and SaaS sales environment
Preferred experience with Maplytics in the Field Sales Team environment
Preferred experience with data visualization tools (Power BI, Looker, or similar)
Benefits
Join a proven leader with 25+ years of industry innovation
Work with cutting-edge financial technology that delivers measurable results
Build your career in the fast-growing FinTech sector
Enjoy the stability of an established company with the growth potential of a technology innovator
Make a real impact on an essential industry
Company
1stMILE
1stMILE provides a consumer driven commerce platform connecting consumers, their cars, and repair shops, streamlining commerce.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase