Palm Harbor Homes ยท 1 month ago
Senior Commercial Lending Account Manager
Plano, Texas, United States
Full-time
Onsite
Mid, Senior Level
$70K/yr - $70K/yr
5+ years expPalm Harbor Homes is seeking a Senior Commercial Lending Account Manager in commercial lending operations. This senior-level role is instrumental in driving strategic account management, advancing lending workflows, and developing team capabilities while ensuring exceptional client experiences and supporting credit and underwriting teams with high-impact insights.
Real Estate
No H1B
Responsibilities
Strategically engage with factories and dealers to manage high-value commitments
Oversee and approve complex invoice and MCO transactions with minimal oversight
Analyze credit line utilization trends and advise on optimization strategies
Lead reconciliation of monthly billing statements and ensure financial accuracy
Facilitate payment processing and troubleshoot exceptions
Coordinate third-party inventory inspections and lead resolution of audit discrepancies
Perform payoff workflows, ensuring compliance and timely document delivery
Lead onboarding for new dealers, delivering expert-level training and support
Review and authorize pending orders, applying advanced credit and curtailment analysis
Ensure accurate and timely data entry into Solifi for approved orders
Provide strategic payoff guidance to dealers and third-party lenders
Perform document distribution upon loan payoff
Implement delinquency management strategies and lead recovery efforts
Partner with underwriting to assess and recommend credit line adjustments
Manage Help Scout communications and ensure timely resolution of escalated issues
Foster long-term dealer and supplier relationships, acting as a strategic consultant
Audit inspection reports and lead resolution of complex unit discrepancies
Lead financial documentation collection for annual reviews, ensuring compliance and completeness
Draft and execute formal collection communications, supporting legal and credit recovery efforts
Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence
Mentor junior Account Managers
Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making
Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs
Qualification
Required
Bachelor's degree required, in Finance, Accounting, or Business
3+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending operations
5+ years of experience in commercial loan servicing, collections, lending operations, banking or project management
Advanced spelling and grammar skills
Working knowledge on applicable computer software systems to include Microsoft Office and internal software
Strategic, self-directed, and highly accountable
Exceptional interpersonal and leadership skills
Mastery of written, verbal, and presentation communication
Proven ability to manage high-risk accounts and complex collections
Consultative approach to client service, balancing business goals with relationship management
Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights
Preferred
Bilingual proficiency preferred
Expert-level proficiency in Solifi preferred
Benefits
Medical/Dental/Vision Insurance
Paid Holidays
401K Match
Generous PTO
FSA/HSA Plans
Life /Disability/Accidental Insurance and much more!
Company
Palm Harbor Homes
Palm Harbor Homes is a construction company that provides mobile and modular home construction services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
EIN Presswire
2025-04-29
EIN Presswire
2025-01-22
Company data provided by crunchbase