SchoolsFirst Federal Credit Union · 2 weeks ago
RE Branch Loan Consultant
Santa Clarita, CA
Full-time
Onsite
Entry, Mid Level
$23.08/hr - $23.08/hr
1+ years expSchoolsFirst Federal Credit Union is dedicated to building a diverse and inclusive team. The Real Estate Branch Loan Consultant will provide high-level support within Real Estate channels, assisting Members with loan products and guiding them through the home-buying journey while maintaining exceptional service standards.
Finance
No H1B
Responsibilities
Deliver world-class personal service by assisting Members with Real Estate loan products and services in a caring, friendly, courteous, and professional manner
Demonstrate willingness to serve and advocate for the Member. Provide tailored financial solutions to Members, addressing their needs and concerns regarding credit union products and services and gaining agreement. Counsel and pre-qualify Members for mortgage loans and home equity loan requests
Analyze Members’ financial information, including income, assets, investments, and debts, to evaluate their credit profile while acting as a trusted advisor. Utilize software to determine the Member’s borrowing capacity and repayment ability and submit loan applications through the real estate origination system
Makes informed loan product recommendations to Members by understanding various rate/point scenarios and all aspects of mortgage loan origination, including underwriting guidelines, compliance, and documentation requirements
Conduct regular follow-ups (as determined) with Members on leads/purchase pre-approvals, until the Member has decided to either commit to financing or not to proceed with SchoolsFirst FCU for their loan
Consistently meet or exceed production targets set by management, ensuring efficiency and quality at all tasks
Manage a mortgage loan and equity pipeline, maintaining consistent documentation and communication with Members until they decide to proceed or not with obtaining a home loan. Manages a Home Equity pipeline when assisting with tandem loans or overflow volume
Collect necessary documentation from Members and provide the loan disclosure package. Collaborate with loan processors and underwriters to ensure all required supporting documentation is obtained while fostering effective communication and teamwork
Ensures all necessary disclosures are sent to Members in compliance with regulations, fully informing them of the loan process and timelines
Guide Members through pricing options and rate lock policy and initiate rate lock requests as needed
Uphold the highest professional standards by acting with integrity and making the right decisions, even when not under direct supervision. Foster a culture of trust by earning the confidence of both members and fellow team members through reliable and ethical behavior
Ensure compliance with all requirements of the Real Estate Department’s Standard Operating Procedures (SOP). Annual review and certification. Responsible for monitoring and staying compliant, including (TIL) RESPA and Reg-B regulations
Help management achieve department goals, including supporting the call center. Provide technical guidance and serve as a resource for new branch loan consultants. Engage in job shadowing to offer practical insights
Meet with management regularly to stay aligned and informed on Credit union vision and initiatives
Performs other duties as assigned
Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
Qualification
Required
High School Diploma or GED required
1-3 years of previous related experience required
Mortgage and equity loan origination experience in a real estate call center environment required
Register with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the 'SAFE Act') required
Knowledgeable in loan origination guidelines as published by FNMA and FHLMC
Concentrates on Member
Actively listens without interrupting to build rapport with Members
Ask clarifying questions to verify information and enhance understanding
Paraphrases information to ensure accurate comprehension
Identifies and prioritizes essential information effectively
Enters data accurately within expected timelines
Maintains a high level of accuracy in all documentation
Summarizes conversations clearly and concisely to reinforce understanding and trust
Preferred
Proficiency in English and Spanish language skills are preferred to serve our diverse Member base better
Company
SchoolsFirst Federal Credit Union
Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Agius
CEO
Dana Schuller
Chief Administrative Officer
Recent News
Cal State Long Beach
2023-12-22
2022-08-19
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