Bowl New England d/b/a Spare Time Entertainment · 1 month ago
Birthday Party Host - Colchester, VT
Bowl New England d/b/a Spare Time Entertainment is seeking a Birthday Party Host to assist with planning and executing birthday parties. The role involves coordinating activities, supervising staff, and ensuring a positive experience for guests.
Fantasy SportsRecreationVideo Games
Responsibilities
Assist Event Planner with birthday party planning including making confirmation calls, offering party enhancements, scheduling Party Patrol team, mapping out party lanes
Plan and conduct training for new teammates and continued education for the veteran team
Provide supervision and support to the party staff to ensure efficient event execution
Meet with each party “parent” during the event so that you can proactively make changes as necessary to correct any potential issues
Aid in preparing party area & tables with required party supplies
Greet guests and escort them to the party area
Assist with the coordination of party activities times with guests and teammates within each department
Oversee the party patrol during the party bowling experience as they help to secure shoes, teach safety on the lanes, deliver instructions, manage the group, and collect shoes back
Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape room (where applicable)
Place food and beverage order into kitchen via paper order form or ringing through register
Ensure food and beverage orders are delivered in a timely manner. Aid in delivery to party area
Assist with dessert and encourage singing
Aid in event breakdown and clean up to be able to turn the areas over faster for other guests
Assist the front desk team with managing the birthday tab on the register
Collect birthday payments through the register and confirming any deposits have been applied to bill
Gather all required paperwork for the shifts
Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.)
Other duties as assigned
Qualification
Preferred
High school diploma or equivalent preferred
2+ years of guest service experience in a comparable field
Company
Bowl New England d/b/a Spare Time Entertainment
Spare Time Entertainment is a private, family-owned company that currently operates seventeen family entertainment centers in ten states throughout the Northeast, Southeast and the Midwest.