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Q-Lab Corporation · 1 month ago

Technical Sales/Applications Engineer

Westlake,OH,US

Full-time

Onsite

Senior Level

5+ years exp

Q-Lab Corporation is a global leader in providing material durability testing products. They are seeking a Technical Sales/Applications Engineer to be responsible for sales, new business development, and providing technical expertise for Q-PANEL standard test substrates.

ElectronicsManufacturing

Responsibilities

Pursue sales leads for potential and existing customers of Q-PANEL test substrates received from industry ads, trade shows, web inquiries, webinars, and other sources

Prospect for new customers, call companies to identify and contact key decision makers, and sell Q-PANEL test substrates to new customers via telephone, e-mail, direct customer visits, and trade show attendance

Analyzes customer sales history of Q-PANEL test substrates to support development of strategic, targeted sales/marketing activities

Travel, when required, throughout the U.S. (and potentially internationally, on occasion) to educate, close sales, build relationships, and conduct technical training

Demonstrate and describe Q-PANEL products and emphasizes salable features

Give technical presentations at in-person seminars and online webinars

Prepare quotations for customers and assists with developing contracts for key and high-volume Q-PANEL customers

Help edit, manage, and maintain database of existing and potential customers (CRM system)

Prepare reports detailing sales activities

Follow up with existing customers to confirm customer is satisfied with Q-Lab’s products and answer any quality or technical questions

Advise customers on types of substrates to purchase, considering such factors as costs, material type, and intended end-use application

Make recommendations for product line extensions and/or new business development

Participates in the review and writing of international standards relating to standardized panel substrates

Supports Director of Panel Operations in investigating and resolving supplier or internal processing raw material, coating, cleaning or other quality issues

Qualification

Sales experienceEngineering degreeTechnical presentationsMicrosoft OfficeCoatingsCustomer relationship managementProblem-solving skillsCommunication skills

Required

Bachelor's degree in an engineering or science-related field (Materials, Metallurgy, or Chemistry preferred) or equivalent combination of education and experience

Must be able to travel overnight up to 10-15%, including occasional international travel

Has ability to effectively present information and close sales at many different levels within a company, including C-Suite, VPs, Lab Managers, Engineers, and Chemists

Able to calculate and apply figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Possesses good knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint