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Marriott International · 1 month ago

FLEX Data Analyst, Infrastructure & Delivery Shared Services

Bethesda, MD

Full-time

Hybrid

Mid Level

$30.86/hr - $48.55/hr

3+ years exp

Marriott International is the world’s largest hotel company, and they are seeking a Data Analyst to support their IT Operations team. This role involves establishing a data-centric continuous improvement model and ensuring data accuracy and governance within the Enterprise ITSM reporting platform.

Customer ServiceHospitalityHotelTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Work with data platform team and source data owners to mitigate and resolve gaps and inconsistencies

Identify gaps and inconsistencies within the data platform across multiple core data sources

Support Business Application and IT Support Desk activities through data platform regulation and availability

Work with peers and leadership to propose new opportunities for data strategy and insight

Work cross-departmentally to align on data platform needs

Work in partnership with other team members on development of data strategy for service groups

Explore new tools and methods to continuously improve the data platform and reporting capabilities of the team

Complete special projects and activities, as assigned

Function as a strategic data expert within the department

Provide direction, influence, and assistance to other teams and individuals as needed

Generate and provide accurate and timely results in the form of program reports, executive presentations, etc

Plan, develop, implement, and evaluate the quality of operations, property support, and technology investments

Provide technical expertise and leadership within own and other teams

Provide recommendations to improve the effectiveness of processes and programs

Demonstrate advanced knowledge of job-relevant issues, products, systems, technology, and processes

Demonstrate advanced knowledge of function-specific concepts

Apply knowledge, judgment, and actions to achieve business goals

Foresee, identify, and resolve problems

Keep up-to-date technically and apply new knowledge to the job

Perform other reasonable duties as required for this position

Qualification

Data AnalysisService NowETL PipelinesPowerBIMicrosoft SQL ServerPythonData GovernanceTechnical DocumentationInterpersonal SkillsCommunication SkillsProblem Solving

Required

Undergraduate degree or equivalent experience/certifications

3+ years of experience in Information Technology (IT) and/or analytics roles, including:

2+ years of experience in report creation, validation, data audit, and data documentation

1+ years of experience in Service Now or related ITSM technology

Preferred

Working understanding of ETL pipelines and dataflows

Experience tuning and optimizing data models in both PowerBI/Microsoft Fabric

Experience with Microsoft SQL Server and writing T-SQL

Experience with Python, PySpark, or R

Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners

Experience writing technical documentation

Experience defining and implementing ITSM Metric governance

Proficiency in data audit and enforcing data standards

Experience defining and implementing data governance process

Experience implementing and managing data sharing model for a data platform

Experience with Service Now reporting platform

Strong understanding of relational data models

Strong interpersonal, written, and oral communication skills to interact at all levels

Ability to independently manage technical or process issues, providing executive reporting on issue status

Experience interfacing with and influencing business partners

Experience communicating technical material to non-technical business partners to help them interpret data and uncover actionable information

Ability to think creatively, systemically, holistically, and practically to support team members and practice managers

Benefits

401(k) plan

Stock purchase plan

Discounts at Marriott properties

Commuter benefits

Employee assistance plan

Childcare discounts

Coverage for medical

Dental

Vision

Health care flexible spending account

Dependent care flexible spending account

Life insurance

Disability insurance

Accident insurance

Adoption expense reimbursements

Paid parental leave

Paid sick leave

0.0384 PTO balance for every hour worked

Minimum of 9 holidays annually

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Milwaukee, Wisconsin, USA

10001+ employees

https://www.marriott.com/hotels/travel/mkeak-hotel-metro-autograph-collection/

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)