Customer Service Representative - State Farm Agent Team Member jobs in United States
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State Farm Agent · 1 month ago

Customer Service Representative - State Farm Agent Team Member

State Farm Agent is an established, growth-oriented agency seeking a Customer Service Representative - State Farm Agent Team Member. The role focuses on generating exceptional client experiences, providing customer service related to insurance inquiries, and promoting the agency's services.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Establish customer relationships and follow up with customers as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

Qualification

Customer serviceCommunication skillsProblem-solvingEmpathyTeamwork

Required

Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving

Benefits

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Salary plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience
Retirement plan with matching contributions

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase