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Walmart Canada · 1 month ago

Manager, Learning And Development - Learning Experience Designer, Sales Development

Hoboken, NJ

Full-time

Onsite

Mid, Senior Level

$96K/yr - $186K/yr

5+ years exp

Walmart Inc. is seeking a Manager, Learning and Development – Learning Experience Designer for their Sales Development team. This role is responsible for designing and delivering engaging, data-driven learning experiences to enhance the skills of the sales organization, collaborating closely with various teams to drive performance and business impact.

DeliveryRetailShopping

Responsibilities

Partner with the Sr. Manager of Sales Development to design end-to-end learning journeys aligned with sales competencies, KPIs, and business priorities

Conduct training needs analysis with Sales and Product stakeholders to identify performance gaps, behavioral needs, and enablement opportunities

Translate business and performance insights into structured learning strategies that improve seller proficiency and client outcomes

Create modular, scalable learning frameworks (101/201/301) that align with sales career progression and business outcomes

Develop engaging, multi-modal learning experiences across ILT, vILT, eLearning, simulations, and microlearning that reinforce product fluency, solution selling, and negotiation skills

Design learning assets that strengthen consultative selling behaviors and enable sales teams to articulate Walmart Connect’s value proposition confidently

Facilitate live and virtual sessions, including sales onboarding, skill workshops, and GTM product training, when needed

Incorporate interactive and practice-based learning elements (scenarios, gamification, role play, peer learning) to enhance retention and application

Utilize authoring and creative tools (Articulate Rise/Storyline, Vyond, Adobe Captivate, Camtasia, Adobe Creative Suite, PowerPoint) to develop visually rich, emotionally engaging materials

Implement measurement strategies (Kirkpatrick Levels 1–4, ROI analysis) to track learning adoption, retention, and performance impact

Partner with analytics teams to correlate training impact with sales metrics (quota attainment, deal velocity, win rate, and customer satisfaction)

Gather learner feedback and apply insights to continuously refine sales content and improve delivery methods

Maintain an agile content refresh process to ensure materials stay aligned with new product releases, evolving methodologies, and market trends

Collaborate with Sales Leadership, Product Marketing, and Sales Operations to align learning programs with business strategy and GTM priorities

Partner with Sr. Manager, Sales Development and other team verticals (Product & Certifications, Governance) to ensure consistency in learning design, standards, and measurement

Work directly with SMEs to extract sales and product expertise and transform it into engaging, actionable learning experiences

Maintain strong cross-functional relationships to ensure learning programs address real-world sales challenges and business goals

Stay current on trends in sales enablement, digital learning, and performance psychology to bring innovation to sales learning offerings

Experiment with AI-driven learning personalization, adaptive pathways, and gamified learning to increase learner engagement and retention

Integrate behavioral science and storytelling principles into sales learning to enhance knowledge transfer and emotional connection

Qualification

Learning Experience DesignSales EnablementContent DevelopmentMeasurement StrategiesProficiency with Learning ToolsSales MethodologiesAgile Content RefreshInnovation in LearningCommunicationStorytelling SkillsFacilitation SkillsCollaboration Skills

Required

Bachelor's degree in Business, Marketing, Communications, Education, or related field, or equivalent experience

5+ years in Learning Experience Design, Sales Enablement, or Instructional Design with proven success supporting B2B or enterprise sales organizations

Expertise in developing learning content across multiple modalities (ILT, vILT, eLearning, video, microlearning, and blended programs)

Proficiency with learning tools: Articulate Rise/Storyline, Vyond, Adobe Captivate, Camtasia, Adobe Creative Suite, PowerPoint

Strong understanding of sales methodologies (Challenger, SPIN, Solution Selling, or similar)

Excellent communication, storytelling, and facilitation skills

Demonstrated ability to measure program impact using data and performance metrics

Preferred

Master's degree in Education, Marketing, or Organizational Development

Certifications in Instructional Design, Learning & Development, or Sales Enablement (CPTD, ATD, Kirkpatrick)

Experience working in ad tech, media, or SaaS environments

Experience with AI-driven learning systems, adaptive learning, and analytics platforms (Power BI, Tableau, LMS dashboards)

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.