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Rebel Hotel Company · 1 month ago

Area Business Travel Sales Manager

New York, NY

Full-time

Onsite

Mid Level

$95K/yr - $105K/yr

3+ years exp

Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results and operational excellence. The Area Business Travel Sales Manager will identify, develop, and implement corporate travel opportunities for three full-service hotels, focusing on meeting revenue goals and managing accounts effectively.

Responsibilities

Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls

Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth

Achieves allocated productivity goals and activity goals, as established by management

Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business

Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Rebel hotels

Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts

Continually targets and prospects for new business through e-marketing, individual creativity and innovation

Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance

Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner

Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction

Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues

Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner

Qualification

Hospitality sales experienceBusiness travel experienceYield management experienceCustomer service skillsBusiness writing skillsMulti-taskingTeam attitudeProblem-solving skills

Required

Should have 3-5 years of hospitality sales experience

Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities

Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts

Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs

Represents themselves, the hotel and Rebel Hotel Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times

Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel

Displays a neat, clean, and business-like appearance at all times

All other duties as assigned, requested or deemed necessary by management

Requires knowledge of general sales techniques and yield management experience

Requires highly developed customer service skills

Requires ability to hear, speak, read and write English fluently

Requires effective business writing skills

Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment

Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions

Understand and follow verbal/written instructions

Must be able to multi-task and prioritize activities and delegated duties in a timely manner

Solve problems and make sound business decisions

Respond to coaching, feedback and training

Strong and effective sales skills