CSM Corporation · 1 month ago
Sales Manager - Country Inn Clive | Country Inn & Suites by Radisson
Clive, IA
Full-time
Hybrid
Entry, Mid Level
2+ years expCSM Corporation is seeking a Sales Manager for the Country Inn & Suites by Radisson in Clive, IA. The role involves achieving revenue goals through effective sales strategies, managing client relationships, and ensuring guest satisfaction while adhering to company standards.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Sales: Accountable for achieving business revenue goals in Rooms, Food and Beverage and auxiliary revenues thru established goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing meeting space and food and beverage service at applicable hotels. Develop and deliver account strategy relating to overall hotel performance
Revenue Optimizing: Responsible for effectively managing Rooms and Catering revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability thru active Rooms and Catering Yield processes. Works on pricing and mix of business. Has understanding of market fluctuations and trends
Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, forecast and communicate sales data. Ensures integrity of sales data by documenting information in CI/TY on a daily basis. Utilizes sales tools such as Hoteligence®, reader boards and other market intelligence to drive business
Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals
Training: Utilizes available resources and adheres to CSM training policies. Ensures all company, brand, and department specific training requirements are met. Implements training philosophies and processes
Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.Adheres to all CSM Standard Operating Procedures. Must be flexible in work schedule as needed
Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures
Qualification
Required
High school diploma or GED
2+ years of sales experience in a full service hotel of comparable market or rate position
Must be detail oriented
Ability to communicate well with all levels within and outside the organization
Ability to problem-solve with employees and guests
Ability to manage multiple priorities in a fast-paced environment
Valid driver license
Ability to lift, push, and pull up to 20 pounds on an occasional basis
Preferred
College degree or equivalent experience
Company
CSM Corporation
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Oelker
Sr. HR Business Partner
Andy Rysdahl, SHRM-SCP
Area Human Resources Business Partner
Recent News
2025-09-12
2022-08-26
Company data provided by crunchbase