Crum & Forster Services India Private Limited · 1 month ago
Key Account Management Specialist - Eatontown, NJ/Hybrid
Eatontown, NJ
Full-time
Hybrid
Entry, Mid Level
$46K/yr - $86K/yr
2+ years expCrum & Forster is a leading provider of specialty insurance and reinsurance products. The Key Account Management Specialist will be responsible for fostering strong client relationships, driving growth opportunities, and supporting the management of key accounts across various partnerships.
Responsibilities
Support the VP of Strategic Growth & Partnerships in the management expansion of key accounts across MGA, broker, TPA, and reinsurance relationships
Serve as a primary point of contact for day-to-day partner inquiries, ensuring timely communication and effective resolution of issues
Collaborate closely with underwriting, claims, compliance, operations, and other shared services teams to deliver seamless support to partners
Assist in the development and execution of account management strategies that enhance partner engagement and drive profitable growth
Track and analyze partner performance, identifying opportunities for growth, cross-sell, and improved program outcomes
Coordinate partner review meetings, including agenda preparation, presentation support, and follow-up actions
Maintain CRM and account management tools to ensure data accuracy and actionable reporting for senior leadership
Support business development efforts by leveraging existing partner relationships and helping identify expansion opportunities
Contribute to special projects and strategic initiatives designed to strengthen Crum & Forster’s market position
Qualification
Required
Bachelor's degree in business, finance, or related field
Minimum 2 years of experience in insurance, reinsurance, account management, or related field; Accident & Health experience a plus
Proficient in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint
Ability to travel
Strong relationship management skills with a customer-first mindset
Ability to collaborate effectively with cross-functional teams and senior leadership
Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously
Excellent verbal and written communication skills
Demonstrated problem-solving skills and ability to think strategically
Preferred
Salesforce or other CRM experience
Bachelor's degree in business, finance, or related field
Benefits
Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
Tuition reimbursement
Industry-related certifications
Professional training
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program
Company
Crum & Forster Services India Private Limited
Crum & Forster Services India (CFSI) is India subsidiary of Crum & Forster Inc, a Fairfax Company based in Morristown, New Jersey, USA.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ramesh Jaganathan
Chief Operating Officer
Company data provided by crunchbase