Customs Brokerage Entry Writer (3986) jobs in United States
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Radiant Logistics Inc. · 1 month ago

Customs Brokerage Entry Writer (3986)

Radiant Logistics Inc. is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions. The Customs Brokerage Entry Writer is responsible for delivering exceptional customer service while ensuring compliance with U.S. Customs regulations, managing the customs entry process, and supporting key accounts through accurate documentation and communication.

LogisticsPublic Transportation

Responsibilities

Create and file customs entries in accordance with U.S. Customs regulations
Perform ISF filings for import shipments
Conduct pre-clearance reviews of import documentation and work with suppliers, forwarders, and brokers to ensure compliance
Maintain accurate and up-to-date customer and shipment records
Ensure full compliance with all applicable customs laws, government agency rules, and internal procedures
Generate shipment files in the EDI trade system
Track cargo through all stages of the shipment lifecycle
Coordinate with trucking companies to schedule inbound shipments
Ensure smooth, efficient, and timely freight movement from start to finish
Work with freight forwarders, brokers, and international transportation partners to support customer needs
Build and maintain strong relationships with customers, vendors, government agencies, and internal teams
Respond promptly to customer inquiries and follow up to ensure issues are resolved
Meet or exceed customer service standards through proactive communication and support
Quickly troubleshoot and resolve shipment delays or service issues
Collaborate with internal staff and overseas offices to ensure consistent service excellence
Understand and accurately input financial components related to shipments
Prepare billing details and ensure customers are invoiced correctly
Perform other responsibilities and special assignments as needed

Qualification

Customs regulations knowledgeCustoms Brokerage experienceMicrosoft Office proficiencyTM systems experienceCustomer service skillsProblem-solving abilitiesCommunication skillsOrganizational skillsDetail-oriented

Required

High school diploma (or equivalent) required
Strong knowledge of government agency requirements and U.S. Customs regulations
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Strong commitment to providing accurate, timely, and superior customer service
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities in a team environment
Highly organized with the ability to manage multiple tasks simultaneously
Ability to work effectively in a fast-paced environment
Detail-oriented with a high level of accuracy
Demonstrated teamwork, professionalism, and respect
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to read and interpret documents, spreadsheets, emails and instructions
Ability to write routine correspondence
Ability to speak clearly and effectively to both internal and external contacts

Preferred

Minimum 2 years of experience in Customs Brokerage preferred
CHB license is preferred but not required depending on experience
Experience in transportation or logistics is an asset
Experience with TM systems is an asset

Benefits

Medical, Dental, and Vision insurance (employee and family coverage).
Company-paid basic life insurance.
Short-Term & Long-Term Disability insurance.
Health Savings Account with company contributions.
Flexible Spending Account options.
401(k) retirement savings plan with 3.5% employer match.
80 hours of front-loaded Sick Pay.
80 hours of Vacation Pay annually, with increases based on tenure.
7 paid holidays per year.
Employee Assistance Program (EAP).

Company

Radiant Logistics Inc.

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Global logistics powered by people, technology, and trust. At Radiant, the world is within reach. Radiant Logistics, Inc.

Funding

Current Stage
Public Company
Total Funding
$200M
2022-08-08Post Ipo Debt· $200M
2015-07-16Post Ipo Equity
2012-01-09IPO

Leadership Team

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Laurent Grousseau
Chief Technology Officer
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Jaime Becker
Senior Vice President and General Counsel
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Company data provided by crunchbase