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CAMBA · 1 month ago

Program Manager, Stability and Citywide Supportive Housing

Brooklyn, NY

Full-time

Onsite

Entry, Mid Level

$80K/yr - $80K/yr

2+ years exp

CAMBA is a community organization focused on providing support and resources to individuals and families in New York City. The Program Manager will oversee the Stability Supportive Housing Program and the Citywide Scattered Site Housing Program, ensuring compliance with contract requirements and providing essential services to chronically homeless individuals and families.

Health CareNon ProfitProfessional ServicesSocial

Responsibilities

Understand all aspects of contract requirements and communicate this understanding to staff

Train staff in program responsibilities, processes, and procedures, and ensure that all staff meet contract requirements in their daily work

Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements

Coordinate and supervise all day-to-day activities of direct reporting staff

Periodically observe direct reporting staff engaging with clients and/or supervisory staff

Conduct weekly client progress reviews with staff

Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients

Conduct weekly supervision for direct reporting staff

Communicate with peers in other CAMBA programs on issues related to client progress

Conduct face-to-face home visits with clients to provide services

Document all interactions with clients in the case records

Assist in the analysis of programming and demographic data to make programmatic improvements

Organize onsite and off-site training opportunities for professional development of staff

Confer with the Program Manager on programmatic and operational matters

Attend and represent the organization at staff, funder, and external agency meetings as required

Review and sign time sheets

Prepare performance appraisals for direct reporting staff

Conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments as needed

Prescreen clients over the telephone for eligibility and schedule intake appointments as needed

Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed

Other duties as assigned

Qualification

Supervisory experienceHousing related servicesLicensed master’s degreeComputer literacyCommunicationFamiliarity counseling servicesBilingual in Spanish