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Collective Health · 1 day ago

Senior Site Reliability Engineer, Healthcare Cloud Infrastructure and Networking

Plano, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$168K/yr - $210K/yr

8+ years exp

Collective Health is transforming health benefits engagement through technology and service. The Senior Site Reliability Engineer will design, build, and maintain cloud infrastructure for healthcare applications, ensuring high availability and performance while adhering to compliance standards.

Health CareHealth InsuranceInsurTech

H1B Sponsor Likely

Responsibilities

Design, deploy, and manage scalable, secure, and highly available infrastructure on multi-cloud platforms - AWS and GCP

Implement and manage Infrastructure as Code (IaC) using tools like Terraform, Ansible to automate provisioning and configuration

Manage containerized applications and orchestration platforms, primarily Kubernetes and Docker

Lead the architecture, implementation, and maintenance of secure cloud connectivity solutions to ensure compliant and high-throughput data exchange with external healthcare partners

Design, implement, and maintain highly available and secure cloud network topologies (e.g., VPCs, subnets, routing tables, and peering) across multiple regions and multiple cloud technologies

Expertly configure and manage cloud load balancing (e.g., ALB, NLB, GCLB) and DNS services (e.g., Route 53, Cloud DNS) for optimal traffic distribution and low latency

Own the end-to-end lifecycle of TLS/SSL termination, key rotation, and certificate management across all load balancers to enforce stringent security postures

Design and enforce network segmentation and Zero Trust Architecture principles at the network layer to secure Protected Health Information (PHI)

Perform network performance analysis and troubleshooting for latency, throughput, and connectivity issues, specifically within the cloud provider's network infrastructure

Develop and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain and improve system reliability

Automate manual operational tasks, from deployments and scaling to incident response and recovery

Conduct blameless post-mortems and root cause analyses to prevent recurrence of incidents

Participate in an on-call rotation to respond to production issues and drive them to resolution

Build and maintain robust monitoring, logging, and alerting systems using tools like Prometheus, Grafana, or the ELK stack

Work closely with software development teams to improve the reliability and performance of applications

Manage CI/CD pipelines to ensure safe, automated, and efficient software releases

Ensure all systems and processes are compliant with healthcare regulations and security best practices (HIPAA, SOC 2)

Qualification

AWSGCPKubernetesTerraformAnsiblePythonNetwork EngineeringHIPAA ComplianceSoft Skills

Required

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

8+ years of experience in a Network Engineering or Cloud Engineering role

Strong proficiency with AWS and GCP cloud providers

Deep expertise in network observability tools and designing systems for continuous network compliance auditing against HIPAA / HITRUST standards

Expert-level proficiency in VPC design, advanced routing protocols, IP Address Management (IPAM), and Container Network Interface (CNI) configuration

Hands-on experience with containerization and orchestration technologies such as Kubernetes, Docker

Solid experience with Infrastructure as Code tools such as Terraform, Ansible

Proficiency in scripting and/or programming languages such as Python, Go, Bash

Experience in capacity planning, cost analysis, and justification for the architecture and design proposals

Experience working in a regulated industry (e.g., healthcare, finance) with a strong understanding of security and compliance requirements

Preferred

Multi-cloud & Multi-site networking experience with AWS and GCP

Experience with Service Mesh technologies (e.g., Istio, Linkerd) to manage and secure inter-service communication

Relevant certifications: AWS Certified Advanced Networking or GCP Professional Cloud Network Engineer

Benefits

Health insurance

401k

Paid time off

Company

Collective Health

Glassdoor3.8

Collective Health is a modern TPA integrating plan admin, navigation and advocacy to deliver a better health benefits experience for all.

Founded in 2013

San Francisco, California, USA

501-1000 employees

http://collectivehealth.com

H1B Sponsorship

Collective Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2021 (4)