Club Caddie · 1 day ago
Implementation Specialist - US Contractor
United States
Full-time, Contract
Remote
Mid Level
3+ years expClub Caddie is a quickly growing technology start-up that builds golf course management software. The Implementation Specialist will work on the implementation team to ensure successful software installation and client training, while creating project plans and maintaining communication with clients throughout the process.
Computer Software
Responsibilities
Meeting with clients following the sale of Club Caddie software to collect data and other information required to structure purchased software systems
Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems
Communicating with clients throughout the software setup process to obtain feedback and approval
Structuring Club Caddie software systems based on clients’ individual needs and specifications
Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs
Creating a specialized document for each client, detailing all customizations made
Installing purchased software systems and all necessary components
Ensuring that the project team is aware of key deliverables and project milestones
Providing cost and time estimates to clients who require additional developments to be done
Qualification
Required
Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
Approachability: Is easy to approach and talk to; spends extra time to put others at ease; builds rapport well
Bachelor's Degree
Prior experience working as an Implementation Specialist or related field
Golf Industry Acumen: intimate knowledge with golf course operations and golf course management systems; familiarity with Club Caddie's competitor's software functionality. 3+ years of golf course operation experience
Sound technical knowledge
Proficiency in Microsoft Office product suite or related tools
The ability to work independently and as part of a team
Strong analytical and problem-solving skills
Excellent organizational and time management skills
Strong Communication Skills and Presentation Skills: in written, spoken and non-verbal communications, is effective inside and outside of the organization in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports and with bosses
Ethics and Values
Company
Club Caddie
Cost-effective, cloud-based and simple to use course management software built by golf industry professionals.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase