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Walmart Canada · 1 month ago

Senior Manager, Learning & Development – Associate Development

Hoboken, NJ

Full-time

Onsite

Mid, Senior Level

$90K/yr - $180K/yr

4+ years exp

Walmart Canada is a leading retail company, and they are seeking a Senior Manager in Learning & Development focused on Associate Development. This role is responsible for driving associate capability and performance readiness through strategic program leadership and hands-on instructional design.

DeliveryRetailShopping

Responsibilities

Develop and execute a comprehensive associate learning strategy that aligns with Walmart Connect’s business priorities, talent goals, and performance metrics

Act as a player/coach, managing a small team of instructional designers and facilitators while personally leading design, development, and delivery of key learning initiatives

Conduct ongoing analysis of associate performance and skill gaps to identify opportunities for career development, leadership growth, and operational improvement

Serve as a trusted learning advisor to People and Business leaders, ensuring programs directly support talent strategy and business impact

Lead strategic needs analysis sessions with business stakeholders, HR, and functional leaders to identify capability requirements and learning priorities

Facilitate discussions with subject matter experts (SMEs) to extract knowledge and translate insights into structured learning objectives and deliverables

Design end-to-end learning paths (onboarding through leadership readiness) that are modular, measurable, and aligned to career progression

Build tiered curricula (101/201/301) that develop foundational, intermediate, and advanced skills aligned with competency models

Create and deliver learning programs across multiple modalities, Instructor-Led Training (ILT), Virtual ILT (vILT), e-learning, microlearning, and blended experiences

Apply adult learning, cognitive science, and UX principles to design high-impact, learner-centered content that fosters skill adoption and behavior change

Develop visually engaging and emotionally resonant learning materials using authoring and creative tools (Articulate Rise/Storyline, Adobe Captivate, Camtasia, Vyond, PowerPoint, Adobe Creative Suite)

Facilitate key learning programs such as onboarding sessions, leadership workshops, and skill-based training events

Coach SMEs and facilitators on best practices for content delivery and learner engagement

Lead the design and execution of Onboarding 2.0, creating immersive experiences that shorten ramp-up time and accelerate associate integration

Build and manage 'everboarding' programs that provide ongoing, personalized learning for associates at every stage of their career

Partner with HR and business leaders to design leadership development programs for new and emerging leaders, emphasizing communication, coaching, and decision-making skills

Define learning KPIs and success metrics tied to associate performance outcomes (time-to-proficiency, retention, productivity, promotion readiness)

Implement evaluation frameworks (Kirkpatrick/Phillips ROI) to measure learning effectiveness and its contribution to business results

Use data analytics and feedback to continuously refine programs, content, and learning paths

Report insights and impact to leadership, demonstrating the ROI of associate development programs

Partner cross-functionally with HR, Business Leaders, Product, and People Analytics to ensure associate development initiatives align with enterprise priorities

Build collaborative relationships with SMEs, functional leaders, and People partners to ensure programs address evolving capability needs

Advocate for a culture of learning and growth by promoting participation, engagement, and accountability in development programs

Represent Associate Development as a strategic business enabler within Walmart Connect and across the broader Walmart ecosystem

Qualification

Learning & DevelopmentInstructional DesignCurriculum DesignFacilitation SkillsAdult Learning PrinciplesData AnalyticsStakeholder ManagementProject ManagementCoaching SkillsSupervisory ExperienceCreative Tools ProficiencySix Sigma CertificationProject Management CertificationCommunication SkillsTeam LeadershipCross-functional Collaboration

Required

Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 4 years' experience in adult learning, training content development, or related area OR 6 years' experience in adult learning, training content development, or related area

Preferred

Instructional Design Software

Leading cross-functional teams

Master's degree in Learning and Development, Human Resources, or related field

Project Management Certification

Project management experience

Six Sigma certification

Supervisory experience

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.