Holiday Inn Club Vacations · 3 weeks ago
Quality Assurance/Closing Officer-Vacation Ownership Sales
Greater Orlando
Full-time
Onsite
New Grad, Entry LevelHoliday Inn Club Vacations is dedicated to strengthening families and enhancing their travel experiences. They are seeking a Quality Assurance Officer who will provide specialized administrative support to Sales departments, focusing on reducing rescission and default rates through effective communication and problem-solving.
Travel
Responsibilities
Executes proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners
Confirms sales and verifies contracts for HICV sales
Handles walk-in cancellations and owner cancellation calls; rewrites sales and assist QAOs with mail out process in order to recover lost business
Assists QA management with training and improvement of new and existing employees
Qualification
Required
Must be process oriented with attention to detail
Self-directed and independent with projects but works as a team player
Excellent customer service skills
Strong oral and written communication skills
Strong work ethic and a high energy level
Strong administrative, organization, and planning skills
Florida Real Estate License Required
Benefits
Biweekly Pay
Growth Opportunities
401K
Comprehensive Benefits – Health, Dental and Vision Plans.
EAP – Employee Assistance Program
PTO - Paid Time Off
Discounts through IHG including additional discounted employee benefits through our company Perks website
Tuition Reimbursement & Continuing Education Courses
Outstanding Company Culture
Company
Holiday Inn Club Vacations
Holiday Inn Club Vacations is a hospiatlity firm with various hotels and resorts.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
John Staten
CEO
Jamie Kluetz
Vice President, Brand Experience and Design
Recent News
2025-11-03
2025-10-24
Company data provided by crunchbase