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University of Utah Health · 1 month ago

Scheduling Coordinator Specialty Care: Main Campus & Sugarhouse; 4 x 10-hour shifts available

Salt Lake City, UT

Full-time

Onsite

Mid Level

3+ years exp

University of Utah Health is a patient-focused organization dedicated to enhancing health and well-being through patient care, research, and education. The Scheduling Coordinator is responsible for coordinating department schedules, managing patient documentation, and acting as a liaison between patients and the billing department.

Health CareHigher EducationTechnical SupportTraining

Responsibilities

Schedules diagnostic tests, procedures, and surgeries and may provide patient with necessary preparation instructions

Prepares, processes, and manages patient documentation to department database

Acts as a liaison between the patient and billing department; enhances account receivables, resolving outstanding issues and/or patient concerns

Performs daily monitoring and working of the schedule queues

Coordinates schedules for staffing

Maintains schedule by revising and updating them as necessary depending on circumstances

Coordinates services with other departments

Provides statistical reports and participates in quality improvement projects by developing data collection tools, analyzing, compiling and reporting data, and providing input to the QI process

May assist in routine clerical functions, including ordering supplies, surgical instruments and equipment

Prepares training material and coordinates training of staff

May obtain insurance pre-authorization and other related appropriate documentation

Compiles and maintains accurate departmental records to include but not limited to payroll and employee information

May monitor staffing requirements and assures compliance with accreditation body

May perform other duties as assigned

Qualification

Scheduling coordinationMedical office experienceMedical Terminology certificateHIPAA knowledgeEmpathyMulti-taskingActive listeningRelationship building

Required

Three years of experience working in a medical office or clinic, with an emphasis in scheduling in a related area, or equivalency

Ability to coordinate, revise, and maintain the department schedules

Demonstrated knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit

Demonstrated knowledge of the principles of life span growth and development and the ability to assess data regarding the patients status and provide care as described in the department's policies and procedures manual

Ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual

Ability to display active listening and verbalize empathy

Ability to quickly learn new procedures and process

Able to prioritize and multi-task in a fast-paced environment

Ability to develop relationships with patients, guests and coworkers

Demonstrated knowledge of HIPAA regulations to ensure patient information is guarded and respected

Preferred

Certificate in Medical Terminology

Certification related to specific area, and/or additional years of related experience

Company

University of Utah Health

Glassdoor3.9

University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.

Founded in 1965

Salt Lake City, Utah, USA

10001+ employees