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BILL · 2 days ago

Senior Lead Product Manager, AI-Driven Approvals and Payments Experience

Draper, UT

Full-time

Hybrid

Senior Level, Lead/Staff

$185K/yr - $231K/yr

7+ years exp

BILL is a rapidly growing fintech company focused on empowering businesses by innovating financial processes. The Senior Lead Product Manager will drive the strategy and development of AI-driven Approvals and Payments Experience workflows, transforming them into modern, user-friendly solutions while collaborating with cross-functional teams.

AppsBillingFinancial ServicesFinTechSaaS

No H1B

Responsibilities

Own the end-to-end Approval and Bill Payment Experience, from defining approval policies, approving payments, payment method selection, and money movement

Define and drive the multi-year product vision for AI Agents for the AP Approvals and Payments Experience workflows, aligning with BILL’s big bet on agentic AI

Develop the strategy for modernizing these core product areas, balancing 'Reimagination' of entire workflows with 'Refresh' in various areas

Establish frameworks to prioritize opportunities, balancing customer experience, technical modernization, and the drive toward automated, agentic workflows. Secure alignment with senior leadership and cross-functional stakeholders

Partner closely with ML, design, data science and engineering to design and build scalable, 'agentic-native' features that automate manual work for our customers

Understand customer pain points deeply and translate them into agentic AI concepts and clear product requirements to drive execution from concept to launch in a highly ambiguous problem space

Deliver zero-to-one agentic AI features that set new industry standards while simultaneously managing the backlog and iterative improvements for your mature, in-market products

Lead the modernization workstream to completely redesign and modernize the AP Approvals and Bill Payment experiences

Partner with finance, billing, marketing, and sales to define maturity thresholds for monetization of agentic AI features

Create communication and change management strategies for new features that resonate with both existing customers and prospects

Act as a thought leader for agentic experiences and modernization within the company and across the industry

Mentor other product managers across related areas (Bill Creation, Vendor Management, Fraud Protection), sharing best practices in product frameworks, cross-functional alignment, and customer-centric innovation

Qualification

Product ManagementAIMachine LearningAccounts PayableAnalytical MindsetCross-functional Leadership

Required

7-10+ years of product management experience in B2B SaaS or financial services

Proven success delivering zero-to-one products and scaling them, ideally with experience in AI, machine learning, or agentic, customer-facing features

Strong track record of creating and using structured frameworks to prioritize product opportunities and drive alignment with executive stakeholders

Strong understanding of accounts payable, spend management, and liquidity workflows, including compliance and audit processes

Demonstrated ability to balance customer empathy with business goals

Technical fluency to collaborate with engineering, ML, and data science teams on workflow orchestration and intelligent automation

Strong cross-functional leadership and communication skills, with experience partnering across engineering, data science, operations, finance, and go-to-market teams

Analytical mindset with experience leveraging data to inform strategy, measure success, and iterate on product design

Comfortable operating in high-ambiguity environments, with a track record of creating clarity and building durable strategies in new problem spaces