Pattern Energy · 1 day ago
Manager of IT Operations
Houston, TX
Full-time
Hybrid
Director/Executive
10+ years expPattern Energy is a leading renewable energy company focused on transitioning the world to renewable energy. The Manager of IT Operations is responsible for overseeing IT infrastructure and service delivery, ensuring operational excellence, system reliability, and alignment with business needs.
EnergyRenewable Energy
Responsibilities
Contribute to the development and execution of the company’s IT operational plans in alignment with business goals and transformation initiatives
Lead and manage IT operations across service delivery, cloud infrastructure, and the IT Service Desk
Provide leadership, coaching, and development for team members, fostering a high-performance and service-oriented culture
Oversee enterprise infrastructure to ensure performance, reliability, scalability, and security
Support management of the IT operating budget, including vendor negotiations, expense tracking, and cost optimization
Evaluate emerging technologies and recommend opportunities to enhance operational efficiency and business agility
Manage relationships with external vendors and Managed Service Providers (MSPs), ensuring adherence to SLAs and contract terms
Ensure compliance with regulatory, data privacy, and cybersecurity requirements in collaboration with the security team
Lead or support cross-functional technology projects, including planning, execution, and delivery
Support IT governance through change management, risk assessments, documentation, and performance reporting
Establish, monitor, and report on KPIs and metrics to measure operational performance and service delivery effectiveness
Oversee hardware, software, and technology asset inventory and life-cycle management
Address legacy system challenges by implementing modern, scalable SaaS and cloud-based solutions
Serve as an escalation point for critical incidents, ensuring timely resolution and root-cause analysis
Perform other duties of a similar level and responsibility as required
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (required)
ITIL certification (required)
Minimum of 10 years of progressive experience in IT operations or infrastructure management
At least 5 years of experience in a management or team leadership role overseeing technical staff
Demonstrated experience managing IT systems across cloud, on-premises, and hybrid environments
Strong knowledge of Microsoft enterprise technologies
Experience with SaaS and public cloud platforms (e.g., AWS, Azure, GCP)
Familiarity with SaaS applications, system integration, and cybersecurity best practices
Experience with ITSM tools, project management systems, and automation platforms
Strong leadership, communication, and organizational skills
Ability to influence and collaborate with cross-functional business and technical stakeholders
Strategic thinker with a hands-on approach to problem-solving and operational improvement
Manage relationships with external technology vendors and Managed Service Providers (MSPs), ensuring alignment with SLAs, contractual terms, and performance expectations
Preferred
Additional certifications such as ITSM, COBIT, ISO/IEC 20000, Agile, Scrum, or Six Sigma (strong plus)
Company
Pattern Energy
Pattern Energy is one of the world’s largest privately-owned developers and operators of wind, solar, transmission, and energy storage projects.
501-1000 employees
H1B Sponsorship
Pattern Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$11.21BKey Investors
APG Asset Management
2024-12-16Post Ipo Secondary
2023-12-27Post Ipo Debt· $11B
2019-11-05Acquired
Leadership Team
Matthew Rhodes
Chief Financial Officer
Recent News
2026-01-03
2025-01-22
2025-01-10
Company data provided by crunchbase