LA28 Olympic & Paralympic Games · 1 day ago
Venue Technology Manager
LA28 Olympic & Paralympic Games is the organizing committee for the Los Angeles 2028 Games, aiming to deliver an unparalleled experience for athletes and fans. The Venue Technology Manager will oversee the integration and planning of technology services across all venues, ensuring effective communication and coordination among various stakeholders while managing technology installations and support during the Games.
Sports
Responsibilities
Each VTM is responsible for one or more venues. Your venue assignment depends on overall requirements, individual and team skills, experience, and performance. Your venue assignment may change during your time with LA28 to meet the needs of the organization
Integrate with the Venue’s Management Team, consisting of each FA’s Venue Manager, maintain close contact with these leads to understand their operations and impact on Technology. Understand their requirements and deliver solutions that are fit for purpose within the project’s constraints
Develop effective working relationships with Functional Areas with whom Technology has a strong dependency: especially Venues and Infrastructure, Energy, Logistics, Event Venue Management, the existing operators of established venues and relevant public bodies
Contribute to the detailed venue design and plans for your venue(s) to ensure that Technology spaces and requirements are understood, planned and provided
Develop a prioritized and detailed plan for delivery and operation of the venue(s) for Test Events, Technology Rehearsals and Games-time
Identify risks, dependencies, opportunities and develop mitigation and contingency plans. Initiate and track corrective action for any slippage or changes to the venue implementation plan
Build and manage a strong and diverse team composed of paid staff, contractors and volunteers to support the Technology services and equipment at the assigned venue(s)
Provide or update regular progress, risk, and issue management reports in accordance with governance structure, reporting methodologies and cadence
Lead all aspects of Technology services and equipment installation, testing, handover, operational support and decommissioning at the assigned venue(s). Oversee team progress while maintaining effective communication with stakeholders, dependency management and problem solving as plans evolve
Be accountable for the tracking and management of deployed Technology assets
Act as the point of contact within the venue to resolve Technology issues in cooperation with Partners and Service Providers. Maintain communication and manage the expectations of venue stakeholders. At Games Time, report to the TOC for critical issues and escalate those that can’t be solved at venue level
Support the recruitment of Deputy and Assistant VTMs
Coordinate team members and participate in relevant training
Oversee the mobilization and welfare of the TEC team in the venue (food, access, breaks, etc.)
Due to the dynamic and changing nature of the demands and needs of event delivery, undertake other tasks and activities that may become necessary to fully deliver the Technology scope
Qualification
Required
5+ years' experience managing Technology projects or proven experience in a similar role
An attitude to go above and beyond to deliver, including adopting a hands-on approach
Ability to successfully lead the sequential but rapid phases of planning and design, deployment, operational readiness and operations, working with multiple Partners and Providers to meet the requirements of demanding clients
Passionate about attention to detail and possess a relentless drive for operational readiness, an ability to juggle multiple complex tasks simultaneously while maintaining mental resilience for change and ambiguity
Ability to engage and establish strong relationships with stakeholders across the venue(s)
Deep and demonstrable understanding of the elements of a large, rapid deployment of resources and infrastructure with strict time constraints
Proven ability to create, energize and lead a strong team with very diverse profiles, including volunteers at Games-time
Proven leadership, interpersonal and communication skills
Be comfortable managing tight deadlines and multiple tasks simultaneously
Problem solving and collaborating in a fast paced, dynamic and rapidly changing environment alongside colleagues from local and international backgrounds, bringing a diverse range of perspectives and experiences
Be agile and responsive, with a willingness to learn and take on new tasks as they become apparent
Ability and willingness to follow guidelines, Operational Processes and Procedures
A good knowledge of, and proven practical ability for planning, monitoring and controlling projects or a related program of projects
Proficiency in English is a must
Ability to maintain focus and attention to detail for extended periods
Preferred
Experience in Sports, major event industry or operations in a stadium is very welcome
A Bachelors degree or similar higher education, in Information Technology, Computer Science or related field is desirable
A formal project or program management qualification (e.g. Prince2, PMI, etc.) is desirable