Hoffmann Brothers · 1 month ago
Warehouse Associate
Hoffmann Brothers is a premier HVAC, Plumbing, Electrical, and Appliance Repair service provider in the St Louis area. As a Warehouse Associate, you will support daily operations by managing procurement, inventory control, and equipment maintenance while ensuring excellent service to field professionals and internal departments.
Construction
Responsibilities
Place on-demand and scheduled orders, including time-sensitive needs such as same-day runner requests
Fulfill daily consumable sheet requests, ensuring all items are delivered same-day (or early next day if after 4 PM)
Monitor and follow up on outstanding, partially received, or pending purchase orders in Service Titan
Itemize and line out as many purchase orders as possible for better tracking and clarity
Proactively contact vendors to obtain missing part numbers and relay them to the Operations Manager for Service Titan updates
Daily review and ordering of Hoffmann consumable inventory to ensure adequate stock levels
Oversee the check-in/check-out process for all warehouse tools and equipment using the BitRip system
Verify the condition and completeness of all tools returned and maintain tool accountability
Conduct a weekly review of missing or checked-out tools (every Friday)
Assist with electronic receiving of goods and materials
Assist with temporary heating and cooling equipment sign-outs
Serve as point of contact for trash service coordination
Build and maintain a weekly equipment maintenance and operation checklist (e.g., forklift, scissor lift)
Answer incoming calls as the first point of contact, maintaining the highest answered call percentage
Encourage and help the team keep missed call percentage below 10%
Provide outstanding customer service by responding to counter requests and supporting Field Pros over the phone
Assist with monitoring and maintaining the warehouse email inbox
Support the dispatch and coordination of warehouse runners
Qualification
Required
Must consider safety one's primary job, both for personal, co-worker and public benefit, and must have general knowledge of safe working practices and of MO-OSHA requirements
To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, squat, kneel, walk, stoop, use hands to finger, handle controls, hear, and talk
The employee frequently is required to reach with hands and arms
The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
The employee must regularly lift and/or move 50lbs and up because the equipment being used can be heavy and cumbersome
Specific vision abilities required by this job include close vision and the ability to adjust focus
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons
The work environment will subject employees to continual interruptions and changing priorities
Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required
Benefits
100% employer paid medical, dental, and vision insurance for you and your family
Paid vacation, paid holidays
401K matching program up to 4%
Flexible work environment with a casual dress code
Company
Hoffmann Brothers
Hoffmann Brothers is a Mechanical, Electrical, and Plumbing (MEP) contractor serving customers in St Louis and Nashville.
Funding
Current Stage
Late StageRecent News
2023-03-02
Globe Newswire
2023-01-15
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