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Illinois Housing Development Authority · 1 day ago

IT - Technical Writer Intern

Chicago, IL

Internship

Hybrid

Intern

$18/hr - $20/hr

The Illinois Housing Development Authority (IHDA) is one of the Nation’s preeminent Housing Finance Agencies and one of the State’s ten largest financial institutions. They are seeking a Technical Writer Intern to develop comprehensive documentation and translate complex product information into user-friendly content, while working closely with various departments to meet project requirements.

Financial ServicesLendingReal Estate

Responsibilities

Develop comprehensive documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

Evaluate current content and develop innovative approaches for improvement

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with IT teams to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Performs other duties assigned