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Amazon Web Services (AWS) · 1 day ago

Data Center Operations Manager, Amazon Dedicated Cloud

Alexandria, VA

Full-time

Onsite

Mid, Senior Level

$116K/yr - $200K/yr

2+ years exp

Amazon Web Services (AWS) is expanding its infrastructure management team and seeking a Data Center Operations Manager. The role involves leading teams in hardware and network diagnostics, managing data center technicians, and ensuring operational efficiency within AWS data centers.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Prioritize and assign trouble tickets to data center technicians and operators

Routinely review ticket queue for large events and address accordingly

Guide, train, and educate data operations technicians on the best practices related to all service owner issues

Manage and deliver mid-size projects

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Manage a diverse team of data technicians with varying skills

Maintain the on-call schedule coordinating absence and vacations

Recruit and train data technicians to ensure appropriate staffing levels

Write and deliver performance reviews for staff

Qualification

Data Center OperationsPeople ManagementTechnical SolutionsAWS CertificationLinux/Unix AdministrationNetworking CertificationWork PrioritizationEffective CommunicationOrganizational Skills

Required

2+ years of professional or military experience, or Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

2+ years of data center engineering or operations experience

2+ years of people management experience

A+ or Network+ or Security+, or AWS certification

Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred

Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations

Knowledge of Linux/Unix Administration

Knowledge of hardware architectures

CCNA or equivalent level networking certification

Excellent verbal and written communication skills

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees