Pella Windows & Doors of Montana · 2 months ago
IT Engineering Technician - Medley, FL
Medley, FL
Full-time
Onsite
New Grad, Entry LevelPella Windows & Doors of Montana is seeking an Information Technology Engineering Technician responsible for providing technical support to end users. The role involves troubleshooting issues, handling user requests, and developing standard work documents for repeatable issues.
Building Materials
Responsibilities
Day to day support of existing environment – Tier 1 and 2 support (monitoring alerts, responding to service tickets, preventative maintenance) Tier 3 support will be handed off to other teams
Development and coordination of small project tasks or assist other team members in developing project plans for larger projects
Responsibilities outside of normal business hours – Rotating support for some weekend work, off hours on call support and backup for shift coverage
Performs other duties, tasks, and projects as assigned
Qualification
Required
Apply technical / functional expertise
Self-starter with a self-motivating attitude
Strong interpersonal skills
Good communication skills
Strong problem-solving skills
Ability to work with a diverse group of individuals
Extensive knowledge of computers systems and software
Ability to work independently or in a team within an open office environment
Strong research and analytical skills
Networking
Scanning technology
PC Fundamentals
Basic programming
Associate degree or comparable work experience
Preferred
Experience in related field highly preferred
Basic understanding of any of the following: PC operating systems, Microsoft development tools, PDSN and Distribution systems
Company
Pella Windows & Doors of Montana
Since 1987, Pella Windows & Doors, Inc.
Founded in 1987
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase