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Fathom · 1 month ago

Community & Content Manager

United States

Full-time

Remote

Senior Level

5+ years exp

Fathom is a company dedicated to transforming meetings through AI technology. They are seeking a Community and Content Manager who will be responsible for building an engaged community, amplifying the brand, and enhancing their online presence through strategic content creation and social media engagement.

Artificial Intelligence (AI)BillingMachine LearningMedicalSoftware

Growth Opportunities

Responsibilities

Collaborate with our Head of Brand Marketing to develop and implement a social media strategy to grow our brand presence on social (primarily LinkedIn, with potential to expand to other platforms such as TikTok, Instagram, Reddit, etc.)

Manage the content calendar, ensuring a consistent posting schedule aligned with marketing goals

Stay ahead of platform trends and implement innovative strategies to keep Fathom relevant and engaging

Create compelling short-form content (text, images, videos, memes, etc.) tailored for each platform

Work closely with our design team to develop brand-aligned visuals and multimedia content

Write punchy, engaging copy that resonates with our audience

Develop a UGC strategy to repurpose and share customer-driven content

Actively engage with our audience by responding to comments, messages, and mentions in a timely and brand-aligned voice

Identify opportunities for brand conversations and relationship-building with customers, influencers, and industry leaders

Build relationships with AI and tech communities, fostering organic brand advocacy

Monitor and analyze social media performance, using insights to optimize content and engagement strategies

Report on key metrics, identifying opportunities to improve growth and engagement

Test new content formats, messaging, and posting cadences to maximize reach and impact

Qualification

Social media managementContent creationCommunity engagementSocial media toolsWriting skillsVideo editingPaid social campaignsInfluencer engagementCommunity instinctsCreative mindset