Upstart · 1 day ago
Senior Manager, Software Engineering - Auto
United States
Full-time
Remote
Mid, Senior Level
$181K/yr - $250K/yr
4+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The Senior Manager of Software Engineering will lead the development of the Auto Servicing platform, driving architectural decisions and improving operational efficiency through automation and collaboration with cross-functional teams.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Lead the buildout of our Auto Servicing platform from the ground up, driving architectural decisions and platform direction
Define and execute a long-term roadmap to reduce manual operations processes by 90+% through automation
Improve auto loan performance by increasing recovery dollars and decreasing default rates
Champion platform reliability, data accuracy, and auditability to meet regulatory and internal compliance needs
Collaborate cross-functionally with Operations, Legal, and Product to ensure platform success and strategic alignment
Guide the team through near-term workflow automation projects and longer-term strategic initiatives
Represent Auto Servicing in broader organizational conversations around servicing strategy and borrower experience
Qualification
Required
4–7 years of experience managing engineering teams in servicing, recoveries, or complex operational domains
Proven success building scalable platforms or products in regulated fintech or financial services environments
Deep technical background with experience in workflow automation, data integrations, and event-driven architecture
Strong collaboration skills, especially working with Legal, Compliance, and Ops stakeholders
Track record of improving operational efficiency and system reliability at scale
Preferred
Experience building or managing collections, recoveries, or servicing systems within auto lending or financial services
Familiarity with third-party vendor integrations and external platform partnerships in a regulated environment
Exposure to analytical tools and reporting frameworks to drive optimization and workflow insights
A thoughtful and empathetic approach to borrower communication and engagement in servicing workflows
Passion for building high-performance teams and coaching engineers through ambiguity and scale
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase