Solutions Architect, Coda jobs in United States
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Grammarly · 1 day ago

Solutions Architect, Coda

Grammarly is seeking a Coda Solutions Architect to partner with enterprise customers in designing and implementing impactful solutions. This role involves collaborating with cross-functional teams to optimize workflows and deliver custom solutions that drive business outcomes.

Computer Software
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Design and deliver custom solutions based on ongoing discovery and custom scopes of work
Partner with customers to understand their business needs, providing guidance and pushing back when appropriate
Own the solution journey from problem definition through launch and maintenance
Guide new and existing customers in platform best practices when building out new use cases
Audit existing use cases and provide suggestions for optimization, performance improvements, and future-state compatibility
Act as a trusted partner in creating, streamlining, and optimizing critical business processes
Work cross-functionally with customer stakeholders across a wide range of seniority and technical acumen
Collaborate with other Solutions Architects to develop in-house playbooks and best practices
Collaborate with sales and customer success teams to develop and optimize plays
Collaborate with Coda’s product team to give guidance on the product vision and roadmap
We’re a quickly evolving team, and you’ll likely have the opportunity to help shape our future state

Qualification

Solutions ArchitectureTechnical Account ManagementDatabase ArchitectureAPI FamiliarityLow-code ToolsTroubleshootingDigital TransformationCustomer Relationship ManagementWorkflow AutomationData ManagementProject ManagementCollaboration

Required

5+ years of experience in a customer-facing technical role, such as Technical Account Management, Solutions Architect/Engineering, or Technical Support, ideally within an enterprise SaaS or productivity software environment
Ability to build strong relationships with a diverse set of customer stakeholders, understand their needs and goals, and identify and implement creative solutions
A demonstrable track record of technical curiosity and experience learning highly complex/customizable software solutions
Technical knowledge spanning a range of topics, including: Database architecture, API familiarity, low- and no-code tools, and Excel/Sheets or another formula language
Strong experience with highly complex software solutions
Generalist knowledge, with experience in learning new technical concepts or languages quickly
Proficiency in troubleshooting and debugging complex software systems
Proven track record of managing and resolving technical issues for large, enterprise-level customers
Ability to translate complex technical concepts into clear, actionable advice for non-technical stakeholders (both internal and external)
Strong understanding of enterprise business processes, including project management, workflow automation, collaboration, and data management
Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments

Preferred

Previous experience in digital transformation and/or organizational change management a plus
Previous experience building complex Coda docs is preferred; in lieu of Coda experience, similar low/no-code tools like Airtable or Zapier may be considered
Previous experience owning end-to-end process a plus

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities

Company

Grammarly

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Grammarly stands with Ukraine. We invite you to do the same.

H1B Sponsorship

Grammarly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (33)
2023 (26)
2022 (16)
2021 (27)
2020 (13)

Funding

Current Stage
Late Stage

Leadership Team

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Rahul Roy-Chowdhury
Chief Executive Officer
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Alex Shevchenko
Co-Founder, Board Member
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Company data provided by crunchbase