The Bancorp · 5 days ago
Fintech Operations Analyst (Part-Time)
The Bancorp has been a leader in providing technology-forward solutions for nonbank companies for over 20 years. The FTS Operations Analyst will provide operational support for client programs, ensuring compliance with regulatory requirements and collaborating with internal and external partners.
Responsibilities
Monitors a variety of reports to identify exceptions, violations, and/or potential fraud
Receives and logs account inquiries and processes account adjustments necessary to fulfill levies, garnishments, and various accountholder requests
Reviews daily control reports to ensure card transactions and adjustments were processed correctly
Processes written correspondence received, including returned mail and written customer inquiries
Performs account reviews as necessary to respond to account inquiries in a timely and accurate manner
Coordinates with relevant departments to address any identified account discrepancies effectively
Collaborates with other members of the Fintech Solutions division to problem-solve client issues and inquiries
Processes card requests for the Retail Bank programs in a timely and accurate manner
Maintains highly accurate records, files, and timetables for future actions and follow-up activities
Performs other duties as assigned
Qualification
Required
Must have a high school diploma or equivalent
Must be available to work a minimum of 20 hours per week
Preferred
Ability to take feedback and seek direction quickly
Excellent verbal, written, and interpersonal communication skills
Team player, able to work effectively in a team fostered, multi-tasking environment
Proficient in all Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook
Capable of quickly learning and navigating account screens on multiple systems
No travel required
Company
The Bancorp
The Bancorp provides private-label banking and technology solutions to meet the unique business needs of non-bank companies.
Funding
Current Stage
Public CompanyTotal Funding
$274M2025-08-18Post Ipo Debt· $200M
2016-08-08Post Ipo Equity· $74M
2004-02-03IPO
Leadership Team
Recent News
2025-11-10
The Motley Fool
2025-11-05
Company data provided by crunchbase