ASC Engineered Solutions ยท 4 days ago
Credit & Collections Specialist
ASC Engineered Solutions is looking for a Credit & Collections Specialist to join their Accounting & Finance team. This role involves managing a portfolio of past due accounts receivable, ensuring timely resolution to increase revenue and limit losses while providing excellent customer service.
ManufacturingMechanical EngineeringProduct DesignSales
Responsibilities
Contact customers regarding invoices/accounts which are past due. Providing information as requested by the customer to facilitate quick remittance. Obtain payment arrangements
Research and reconcile deduction/chargeback disputes, discrepancies, and short payments in a timely manner
Analyze disputes from current and past incidents to understand the root cause and develop and implement solutions to minimize and prevent future occurrences
Provide back up to the Deduction Analyst to process discrepancies pertaining to pricing, allowances, discounts, damages, shortages, and RMA claims
Develop and maintain a rapport with a variety of internal and external customers ensuring the highest level of customer service through relationship building
Perform other duties as needed and as assigned by the Credit Manager
Qualification
Required
Minimum 2-3 years collections/AR experience required; in lieu of experience college degree will be considered
Must be fluent in Spanish (both written and verbal) and English
Ability to communicate clearly and professionally, both verbal and written
Strong interpersonal, organizational and follow-through skills
Strong problem solving, decision making, and analytical abilities
Strong communication skills required to deal professionally with customers on delicate situations/resolving issues
Strong teamwork skills with ability to establish and maintain positive and effective working relationships
Ability to learn new ERP systems quickly. Knowledge of AS400, Microsoft Dynamics 365, Excel, Word, and Outlook
Company
ASC Engineered Solutions
ASC Engineered Solutions is a provider of precision-engineered pipes, valves, fittings, and design tools.
Funding
Current Stage
Late StageRecent News
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