BAE Systems, Inc. · 1 week ago
Aftermarket Program Manager – Transit Bus Programs
Endicott, NY
Full-time
Onsite
Senior Level
$133K/yr - $227K/yr
5+ years expBAE Systems is an international defense, aerospace, and security company that delivers innovative electric transportation solutions. The Aftermarket Program Manager for Transit Bus Programs will oversee the support structure for warranty and aftermarket part delivery, ensuring reliable parts availability and high levels of customer satisfaction across transit bus OEM Aftermarket departments.
Defense & Space
Responsibilities
Develop and maintain accurate spare parts and overhaul component demand forecasts using fleet age, failure trends, historical usage and customer input from transit agencies
Collaborate with Supply Chain and Operations to ensure adequate inventory levels and production capacity to meet aftermarket demand
Work with Procurement to balance part availability versus inventory cost. Develop proactive plans to address slow moving or obsolete parts; manage transitions or replacement offering as products near the end of their lifecycle
Manage and optimize aftermarket revenue streams (part sales, remanufacturing programs)
Maintain the aftermarket parts catalog and configuration database, ensuring part numbers, supersessions, pricing, and applicability data are current and accurate
Coordination with Product Support Engineering team to implement product updates, remanufactured part drawings and service bulletins
Ensure all catalog data is integrated and consistent across ERP system, customer issued documentation, and parts ordering process
Develop and maintain aftermarket performance dashboards (e.g., parts fill rate, on-time delivery, stock levels, repair costs, inventory turn rates, repair turn around times, forecast accuracy)
Use analytics to identify trends, root causes, and process improvement opportunities
Prepare and present monthly KPI reports and corrective action plans to management
Lead planning and execution of in-house and third party repair and remanufacturing programs. Direct liaison with internal operations team to provide direction setting and management to ensure appropriate stock levels (work in process, backlog, finished goods) are maintained based on field usage trends or leading indicators of changes to failure rates
Work closely with Subcontracts, Quality, and Suppliers to manage repair vendor performance, quality issues, and delivery timelines
Support root cause investigations and corrective actions for supplier-related nonconformances or field failures
Drive cost and lead-time reduction initiatives in the aftermarket material supply chain. Identify opportunities for alternative sourcing arrangements such as licensing or royalty models versus a direct sales channel to end users
Serve as the primary liaison between Aftermarket, Engineering, Quality, and Service Support teams to resolve field issues and execute service campaigns
Partner with Customer Service to provide technical support, component upgrade recommendations, and lifecycle cost improvement initiatives for transit fleets
Support customer meetings and technical reviews as required
Qualification
Required
Education: Bachelor's degree in Mechanical Engineering, Industrial or Manufacturing Engineering, Supply Chain or Operations Management, or a related field
Experience: 5 to 7 years of experience in aftermarket, service, or operations management; preferably within the transit bus, heavy-duty vehicle, or commercial fleet industry
Strong background in parts forecasting, lifecycle planning, and supplier coordination
Experience with ERP systems (SAP, Oracle, Infor, etc.) and data visualization tools (Power BI, Tableau, Excel)
Skills & Competencies: Understanding of fleet maintenance practices, component overhauls, and remanufacturing processes
Ability to interpret engineering documentation, BOMs, and service bulletins
Strong analytical, organizational, and communication skills
Proven experience leading cross-functional projects and resolving supplier or quality issues
Preferred
PMP certification or equivalent project management experience preferred
Benefits
Health, dental, and vision insurance
Health savings accounts
A 401(k) savings plan
Disability coverage
Life and accident insurance
Employee assistance program
A legal plan
Discounts on things like home, auto, and pet insurance
Paid time off
Paid holidays
Paid parental leave
Military leave
Bereavement leave
Any applicable federal and state sick leave
Company recognition program to receive monetary or non-monetary recognition awards
Company
BAE Systems, Inc.
Improving the future and protecting lives is an ambitious mission, but it’s what we do. BAE Systems, Inc. is the U.S.
10001+ employees
H1B Sponsorship
BAE Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (2)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Tom Arseneault
President & Chief Executive Officer, BAE Systems, Inc.
Don Widener, PhD
Chief Technology Officer, Intelligence Solutions
Recent News
2024-05-12
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