Coupang · 1 week ago
Sr. Staff Software Engineer (Observability)
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$159K/yr - $324K/yr
15+ years expCoupang is a rapidly growing retail company disrupting the commerce industry. The Sr. Staff Software Engineer (Observability) will be a key member of the Observability Engineering team, responsible for building and maintaining monitoring solutions to enhance service quality and reliability.
ApparelConsumer ElectronicsConsumer GoodsCustomer ServiceE-CommerceRetailShopping
Hiring Manager
Mike Wandell
Responsibilities
Design, implement, and maintain observability solutions such as monitoring, alerting, logging, and tracing across various platforms, applications, and infrastructure
Collaborate with cross-functional teams, including software engineers, SREs, and infrastructure teams, to identify and define observability requirements
Develop and implement best practices for creating and maintaining effective monitoring, alerting, and telemetry systems
Evaluate and recommend industry-leading observability tools and technologies to improve system visibility and reliability
Define and track key performance indicators (KPIs) and service-level objectives (SLOs) related to system availability, performance, and reliability
Assist in the troubleshooting and resolution of complex incidents and problems by analyzing data from observability tools
Provide guidance and mentorship to other engineers on observability principles, practices, and tools
Conduct ongoing evaluations of observability systems and identify opportunities for improvements and optimizations
Drive the standardization and simplification of observability processes, tools, and frameworks across the organization
Contribute to the development of training materials, documentation, and runbooks for observability systems and practices
Qualification
Required
Bachelor's Degree in Computer Science, Engineering, or a related technical field
15 + years of experience in implementing and managing observability solutions in large-scale, complex environments
Preferred
Deep knowledge of monitoring, alerting, and logging systems and tools, such as Prometheus, Grafana, Elastic Stack, Datadog, or New Relic
Familiarity with distributed tracing technologies, such as Jaeger or Zipkin
Experience with cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform
Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code (IaC)
Proficiency in scripting languages, such as Python, Bash, or Ruby
Excellent communication and collaboration skills, with the ability to work with teams across different functions and technical domains
Strong problem-solving and analytical skills, with a focus on data-driven decision-making
A proven track record of leading and delivering successful observability projects and initiatives
Experience with containerization and orchestration technologies, such as Docker and Kubernetes
Familiarity with application performance management (APM) tools, such as Dynatrace or AppDynamics
Professional certifications in cloud platforms, monitoring tools, or related technologies
Benefits
Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Public Holidays
Paid Parental leave
Pre-tax commuter benefits
Company
Coupang
Coupang is an e-commerce platform that offers a wide variety of products, including apparel, electronics, and home goods.
10001+ employees
H1B Sponsorship
Coupang has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$3.42BKey Investors
SoftBank Vision FundSoftBankBlackRock Private Equity Partners
2021-03-11IPO
2021-01-01Post Ipo Equity
2018-11-20Private Equity· $2B
Leadership Team
G
Gaurav Anand
Chief Financial Officer
Harold Rogers
General Counsel and Chief Administrative Officer
Recent News
Company data provided by crunchbase