Connor Co. · 1 month ago
Freeport-Counter/Inside Sales
Freeport, IL
Full-time
Onsite
New Grad, Entry LevelConnor Co. is a company rich in history seeking a career-minded individual for a Counter/Inside Sales position in Freeport, IL. The role involves interpreting customer needs, answering inquiries, arranging product delivery, and providing ongoing support to clients.
Wholesale
Responsibilities
Ability to read blueprints/schematics
Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements
Answer customers’ questions about products, prices, availability, product uses, and credit terms
Arrange and direct delivery of products
Assist outside salesman with quotes, orders, and submittals/O&M’s
Attend industry trade shows and product training
Consult with clients after sales or contract signings to resolve problems and provide ongoing support
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Emphasize product features based on customers’ needs and technical knowledge of product capabilities and limitations
Enhances organization's reputation by accepting ownership for accomplishing new and different requests
Ensure timely order processing and confirmation of orders
Enter sales orders into the Eclipse system and pick customer order tickets
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Follow-up on estimates and bids submitted to customers
Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories)
Identify prospective customers or develop territories using business directories, follow leads from existing clients, participate in organizations, and attend trade shows and conferences
Manage assigned customer orders from origination to delivery
Merchandise and stock products on displays and in self-service areas
Monitor market conditions, product innovations, competitors’ products, pricing, and sales
Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone
Participate in organizations, trade shows, and conferences
The position can require after-hours phone calls from customers and occasionally opening up the shop for customers
Process warranty claims
Provide Branch Manager with reports or additional tasks as requested
Provide customers with product brochures or catalogs
Provide information on the full range of products and programs offered by the company to the customer
Provide post-sales follow-up as required
Provide technical support, including monitoring shipping, delivery, and return status, as required
Recommend products to customers based on customer’s needs and interests
Serves customers by understanding and resolving or forwarding complaints
Work with customers, outside sales, and internal/external suppliers to resolve issues as they arise
Work with other departments to answer questions (i.e., factory, warranty, finance, etc.)
Perform other duties as requested
Qualification
Required
High School Diploma or its equivalent
Ability to read blueprints/schematics
Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements
Answer customers' questions about products, prices, availability, product uses, and credit terms
Arrange and direct delivery of products
Assist outside salesman with quotes, orders, and submittals/O&M's
Attend industry trade shows and product training
Consult with clients after sales or contract signings to resolve problems and provide ongoing support
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
Emphasize product features based on customers' needs and technical knowledge of product capabilities and limitations
Enhances organization's reputation by accepting ownership for accomplishing new and different requests
Ensure timely order processing and confirmation of orders
Enter sales orders into the Eclipse system and pick customer order tickets
Estimate or quote prices, credit or contract terms, warranties, and delivery dates
Follow-up on estimates and bids submitted to customers
Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories)
Identify prospective customers or develop territories using business directories, follow leads from existing clients, participate in organizations, and attend trade shows and conferences
Manage assigned customer orders from origination to delivery
Merchandise and stock products on displays and in self-service areas
Monitor market conditions, product innovations, competitors' products, pricing, and sales
Occasionally visit job sites to troubleshoot problems that can't be resolved over the phone
Participate in organizations, trade shows, and conferences
The position can require after-hours phone calls from customers and occasionally opening up the shop for customers
Process warranty claims
Provide Branch Manager with reports or additional tasks as requested
Provide customers with product brochures or catalogs
Provide information on the full range of products and programs offered by the company to the customer
Provide post-sales follow-up as required
Provide technical support, including monitoring shipping, delivery, and return status, as required
Recommend products to customers based on customer's needs and interests
Serves customers by understanding and resolving or forwarding complaints
Work with customers, outside sales, and internal/external suppliers to resolve issues as they arise
Work with other departments to answer questions (i.e., factory, warranty, finance, etc.)
Perform other duties as requested
Ability to learn Eclipse software
Ability to perform assignments with minimal supervision and under tight deadlines
Critical thinker-using logic and reasoning to identify alternative solutions
Mathematical reasoning- the ability to choose the correct method or formulas to solve the problem
Must be able to determine and prioritize workload
Must be very detail-oriented and focused for accuracy
Must have strong interpersonal communication skills
Must maintain a patient and professional attitude while managing a busy workload
Strong Organizational Skills Required
Preferred
Experience With Plumbing & HVAC
Benefits
Medical
Dental
Vision
Voluntary Term Life
Medical & Dependent Care Flexible Spending accounts
401k
Paid Time Off (PTO)
Holidays-8 paid days
$10,000 in life insurance
Short-Term Disability
Long-Term Disability
Company
Connor Co.
E.J. Connor established Connor Co. in 1936, after moving from Omaha, Nebraska to Peoria, Illinois, and purchased Kinsey & Mahler, Co.
Founded in 1936
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase