Johnson Health Tech North America · 1 month ago
CRM Program Manager
Cottage Grove, WI
Full-time
Onsite
Senior Level
7+ years expJohnson Health Tech North America is seeking a CRM Program Manager to lead the planning, execution, and optimization of their Microsoft Dynamics 365 CRM initiatives. The role involves driving cross-functional collaboration, managing vendor relationships, and building a high-performing CRM team to align solutions with business goals.
FitnessPersonal HealthWellness
Responsibilities
Own the end-to-end delivery of Dynamics 365 CRM programs, including planning, budgeting, resource allocation, and stakeholder communication
Prioritize features and enhancements based on business impact, user feedback, and technical feasibility
Lead cross-functional planning sessions to ensure roadmap transparency and alignment
Collaborate with business units to gather requirements and translate them into scalable CRM solutions
Oversee system configuration, customization, and integration with other enterprise applications
Manage relationships with external vendors, consultants, and Microsoft support
Ensure data integrity, security, and compliance within the CRM environment
Monitor system performance and user adoption and implement continuous improvements
Develop and maintain documentation, training materials, and user support resources
Stay current with Dynamics 365 updates, features, and best practices
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or other related field required
7+ years of experience in IT program/project management, with at least 3 years focused on Dynamics 365 CRM
Strong understanding of CRM business processes, data models, and integration strategies
Proven ability to manage complex projects with multiple stakeholders
Excellent communication, leadership, and problem-solving skills
A valid driver's license is required for local travel
Position will be subjected to pre-employment and annual motor vehicle record (MVR) checks. Must be able to successfully pass MVR checks to drive on behalf of the company
Preferred
Microsoft certifications in Dynamics 365 or related technologies are a plus
Experience with Power Platform (Power BI, Power Apps, Power Automate)
Proficiency in writing functional specs, process flows, and user stories
Familiarity with Agile and Waterfall project methodologies
Benefits
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
Company
Johnson Health Tech North America
Johnson Health Tech North America is the world’s largest and fastest-growing fitness equipment manufacturers.
1001-5000 employees
H1B Sponsorship
Johnson Health Tech North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase