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Zoho · 1 month ago

Solutions Engineer - BI Platform

Austin, TX

Full-time

Onsite

Mid Level

Zoho Corporation is a private company that specializes in cloud-based software solutions. As a Solutions Engineer for their BI Platform, you will work closely with the sales team and customers to provide technical support and present tailored solutions, ensuring clients make informed decisions with the help of Zoho's analytics tools.

Cloud ComputingCollaborationDeveloper ToolsEnterprise SoftwareInformation ServicesInformation TechnologyNetwork SecurityProject ManagementSoftwareWeb Apps

Growth Opportunities

No H1B

Responsibilities

Collaborate with the sales team to identify customer requirements and provide technical guidance to clients evaluating Zoho Analytics and DataPrep

Build customized dashboards and reports leveraging data from many different applications and sources to help clients make data-driven decisions

Conduct tailored product demonstrations and presentations to showcase our solutions effectively

Prepare and deliver compelling technical proposals, such as RFP's and RFI's

Provide internal support to other sales and technical teams that need analytic and reporting expertise with their clients, including how Zoho's BI platform interacts with the rest of the Zoho ecosystem of business software. Occasionally offer onboarding sessions for customers who are new to the platform and serve as a bridge to our support engineers for customers who need extra assistance

Qualification

PythonSQLZoho AnalyticsData visualizationETL processesRelational databasesData analysisClient-facing experienceCommunication skillsPresentation skills

Required

Experience with programming languages like Python, SQL

Previous experience in a data analyst role, with a strong ability to interpret complex data sets, generate actionable insights, and communicate findings effectively

Bachelor's degree in Statistics, Data Science, Computer Science, or a related field

Experience working with BI and data visualization products such as Zoho Analytics, Domo, Qlik, Tableau, Looker, PowerBI, SAP BusinessObjects, etc

Strong understanding of relational databases, data warehouses, integrating, manipulating, and modeling data from various sources

Ability to design and deploy reports & dashboards within a BI platform using data from various sources

Proficiency in building data pipelines to perform Extract, Transform, Load (ETL) processes using tools like Alteryx, Talend and DBt to prepare and cleanse data

Familiarity with basic data science and machine learning concepts like regression, clustering, or classification, and how they can be applied to enhance data analysis

Proven experience in a solutions engineering, technical support or other client-facing role

Excellent communication and presentation skills, including product demos & presenting insights clearly through visualizations and dashboards, with the ability to explain complex technical concepts and data to non-technical audiences and C level executives