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ArchKey Solutions · 8 hours ago

Field Services Specialist

Charleston, SC

Full-time

Onsite

Mid Level

3+ years exp

ArchKey Solutions is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. The Field Services Specialist is responsible for providing day-to-day administrative support to labor managers and field leadership teams, ensuring all work activities are coordinated and organized in alignment with company policies and regulations.

Civil EngineeringConstructionElectrical DistributionFacilities Support ServicesInfrastructure

Responsibilities

Processes the necessary paperwork and documentation for field labor hiring and layoffs, ensuring all required information is provided to HR, payroll and union representatives. Partners with HR and Payroll to accurately maintain active employee data

Provides daily high-quality administrative support to labor managers, field leadership, and field employees. Coordinates various projects and maintains accurate systems data including, but not limited to, timekeeping, logs, training, certifications, and safety

Schedules and coordinates meetings and training activities for field personnel, partnering with necessary departments to process technological requests and provides necessary training on tools such as iPads, laptops, and company software

Assists with management of portability for field employees working in other local jurisdictions

Creates and maintains positive communications and relationships with customers, vendors and field staff that reflect and support the Company’s core values

Consistently make decisions in an attentive and safe manner to ensure the safety and health of self and others

Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities

Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public

Qualification

Construction managementUnion collective bargainingCustomer serviceProject managementDetail orientationCommunication skillsProblem-solving skillsOrganizational skillsTeam playerTime management

Required

Associate degree or equivalent work experience in construction management, IT support, administration, business or a related field

Minimum 3-5 years of experience in construction field dispatching

Strong knowledge and experience with union collective bargaining agreements and building construction is a plus

Strong process orientation

Strong organizational, project management, training, and customer service skills

High degree of professionalism, initiative and prioritization skills. Experience with direct customer contact and effective communication with employees and co-workers at all levels. Demonstrated prominent level of integrity and dependability

Dedicated team player, with excellent listening, coaching, interpersonal, written, and verbal communication skills. Strong telephone communication skills, collaboration, and relationship-building skills. Excellent communication, problem solving and IT skills

Superior detail orientation, critical thinking, and organizational skills. Demonstrated strong analytical and mathematical skills

Demonstrated strong problem-solving, mentoring and time management skills. Ability to manage multiple priorities in a fast-paced environment