JCI · 1 month ago
Human Resources Analyst - Training & Organizational Development
Smithfield, NC
Full-time
Onsite
Senior Level
5+ years expJohnston County is an Equal Opportunity Employer seeking a Human Resources Analyst focused on Training & Organizational Development. This role involves designing, coordinating, and delivering training programs, maintaining the employee intranet site, and ensuring compliance with HR policies and regulations.
ElectronicsManufacturing
Responsibilities
Develop, coordinate, and deliver training programs on HR topics, compliance, employee development, leadership, customer service, organizational effectiveness, and technology
Conduct training needs assessments and collaborate with departments to identify skill gaps and performance improvement opportunities
Analyze training needs at organizational, departmental, and individual levels; use findings to create data-driven training plans
Design and produce training materials, presentations, guides, and visual content using graphic design tools to enhance clarity, consistency, and engagement
Evaluate training effectiveness using surveys, metrics, evaluations, and performance indicators; make recommendations to improve training quality
Maintain training records, track employee participation, and ensure compliance with required training standards
Research emerging training methods, technologies, and best practices to support a modern learning environment
Serve as the primary point of contact for County-wide training initiatives, resources, and support
Create visually appealing graphics, layouts, and digital content to support training programs, employee communications, and HR initiatives
Maintain, update, and enhance the employee intranet site, ensuring accuracy, usability, and consistency with County branding
Collaborate with HR leadership and departments to upload documents, publish announcements, organize resources, and improve intranet navigation
Monitor intranet analytics and user feedback to identify opportunities for improved communication and engagement
Conduct thorough and objective investigations into employee complaints and grievances
Gather, organize and review personnel information to prepare reports and documents used in administrative decision making
Make recommendations regarding disciplinary actions; assists supervisors and managers in writing and/or reviewing disciplinary documentation
Provide guidance to departments on conflict resolution, policy interpretation and compliance with state and federal labor laws
Assist in the exit interview process with employees leaving the organization and/or transferring departments
Assist in developing, implementing, and updating County personnel policies, standards, and programs to support legal compliance and organizational effectiveness
Monitor legislation and regulatory changes affecting human resources and employee training to ensure the County’s training programs, policies, and procedures remain compliant
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree in Business Administration, Communications, Education, Human Resources, Organizational Development, Public Administration, or related field
Five or more years of progressively responsible professional training experience
Considerable knowledge of training design, adult learning principles, instructional methods, and evaluation techniques
Considerable knowledge of personnel practices, employee relations, and applicable state and federal regulations
Knowledge of County personnel policies, regulations, and procedures
Knowledge of intranet content management systems, digital communication practices, and website organization
Skilled in developing visually engaging training materials using graphic design tools
Ability to analyze training needs and design effective learning solutions
Excellent organizational skills and ability to manage multiple priorities
Ability to offer in-person, virtual and hybrid training courses to employees
Ability to use judgment in applying policies and procedures
Strong communication and presentation skills, both orally and in writing
Ability to maintain accurate records and prepare reports
Ability to establish and maintain effective working relationships with employees, departments, and the public
NC Driver's License
Preferred
Experience with graphic design tools and intranet content management
Benefits
Medical (no-cost for the employee plan)
Dental
Life
Supplemental benefit coverages
On-site wellness clinic
Virtual telehealth program
Participation in the NC Retirement System
401(k) match option
Generous paid leave and holiday schedule
Tuition reimbursement
Company
JCI
JCI is a community-based organization providing Vocational Training, Employment Programs, and Manufacturing Solutions in Eastern NC counties.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase